Remote Client Success & Sales Concierge

Manatal; Rosario; Remote; ARS 2,009,000 - 3,125,000; Full time

Benefits offered by this job

Work from home

Job summary

Manatal is seeking a Remote Customer Service Representative to serve as the primary liaison for clients, supporting insurance sales and benefits administration from a home-based setup. You will handle inquiries, conduct outbound outreach, and ensure high service levels across channels.

The role emphasizes negotiation, data analysis, and collaboration with marketing to boost client engagement and retention in a remote environment.

Qualifications

• Experience in outside sales, retail sales, or telemarketing focusing on customer interaction.
• Strong negotiation and multilingual communication skills.
• Familiarity with sales administration and data analysis.
• Knowledge of insurance sales or benefits administration is desirable.
• HIPAA compliance understanding.

Responsibilities

• Act as the main liaison for clients, providing exceptional service through various communication channels.
• Manage client inquiries related to insurance sales, benefits administration, and general account questions.
• Conduct outbound telemarketing efforts to promote services and identify new sales opportunities.
• Negotiate terms and solutions with clients to meet their needs while aligning with company policies.
• Support sales administration tasks such as processing documentation, updating records, and tracking client interactions.
• Analyze client data to identify trends, improve service delivery, and recommend tailored solutions.
• Collaborate with marketing teams to implement strategies that enhance client engagement and retention.

Skills

Outside sales

Retail sales

Telemarketing

Customer interaction

Multilingual

Negotiation

HIPAA compliance

Job description

Manatal is seeking a Remote Customer Service Representative to serve as the primary liaison for clients, supporting insurance sales and benefits administration from a home-based setup. You will handle inquiries, conduct outbound outreach, and ensure high service levels across channels.

The role emphasizes negotiation, data analysis, and collaboration with marketing to boost client engagement and retention in a remote environment.