Hybrid Remote Customer Service & Sales Analyst

CHEP UK Ltd.; Buenos Aires; Híbrido; ARS 1.200.000 - 1.800.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work model

Descripción de la vacante

CHEP Brambles in Buenos Aires is seeking an Analyst, Customer Service to join our Hybrid Remote team in Vicente Lopez. You will engage with clients, qualify opportunities, develop proposals, and support the sales process to grow revenue while maintaining customer satisfaction.

Collaborating with finance, logistics, and marketing, you will manage CRM activities, track KPIs, and help optimize the customer experience to drive value for our partners.

Formación

• Prospect, qualify, and secure new business opportunities in assigned market sectors.
• Develop tailored commercial proposals, negotiate terms, and close deals, ensuring alignment with company policies and profitability goals.
• Maintain and strengthen relationships with existing clients, conducting regular reviews to identify additional business opportunities and ensure high customer satisfaction.
• Collaborate with internal teams such as finance, logistics, and marketing to support smooth customer onboarding and the successful execution of sales strategies.
• Track and manage sales activities using CRM systems, ensuring a continuously filled and actively managed sales funnel.
• Deliver on KPIs, including revenue targets, customer acquisition, and customer satisfaction (NPS).
• Conduct market research and competitor analysis to inform strategic sales planning and identify new business opportunities.

Responsabilidades

• Identify new business opportunities in target sectors.
• Prepare and present proposals to clients.
• Negotiate terms and close deals while ensuring profitability.
• Maintain client relationships and conduct regular reviews.
• Coordinate with finance, logistics, and marketing for onboarding and execution.

Conocimientos

Account Management

Adaptability

Negotiation

Customer Experience

Data Storytelling

Sales Communications

Relationship Management

Herramientas

CRM systems

Descripción del empleo

CHEP Brambles in Buenos Aires is seeking an Analyst, Customer Service to join our Hybrid Remote team in Vicente Lopez. You will engage with clients, qualify opportunities, develop proposals, and support the sales process to grow revenue while maintaining customer satisfaction.

Collaborating with finance, logistics, and marketing, you will manage CRM activities, track KPIs, and help optimize the customer experience to drive value for our partners.