Client Success Lead: BI/SQL Pro (Remote)

Iion

Buenos Aires

Remote

ARS 108,178,000 - 169,994,000

Full time

3 days ago
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Benefits offered by this job

USD compensation paid bi-monthly
Paid Time Off
Holidays
100% remote setup
US business hours alignment

Job summary

Hire Overseas is seeking an Internal Customer Success Manager to own ongoing client relationships after the sale. You will lead check-ins, vet and present candidates, coordinate placements, and turn happy clients into referrals.

This fully remote role reports to the founders and offers ownership as the company scales. You will be the primary liaison for existing accounts, ensuring proactive problem resolution and top-tier service during US business hours with a strong emphasis on growth and

Qualifications

  • Must have proven experience in customer success or account management.
  • Experience in staffing or recruiting is a plus.
  • Excellent written communication and proactive problem solving are essential.

Responsibilities

  • Be the primary point of contact for existing clients after the sale.
  • Lead kickoff, check-ins, and escalation calls to manage the client relationship.
  • Vet and present candidates, coordinating interviews and placements.
  • Drive growth and retention by turning satisfied clients into repeat business and referrals.
  • Respond to client messages promptly during US business hours; ensure high responsiveness.

Skills

Customer Success
Account Management
Staffing
Recruiting
Written Communication
Ownership Mindset

Job description

Hire Overseas is seeking an Internal Customer Success Manager to own ongoing client relationships after the sale. You will lead check-ins, vet and present candidates, coordinate placements, and turn happy clients into referrals.

This fully remote role reports to the founders and offers ownership as the company scales. You will be the primary liaison for existing accounts, ensuring proactive problem resolution and top-tier service during US business hours with a strong emphasis on growth and

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