Remote Senior Client Success Lead

RemotePass; Buenos Aires; Remote; ARS 102,941,000 - 171,568,000; Full time

Benefits offered by this job

Paid Time Off

Holidays

100% remote setup

USD salary paid bi-monthly

Job summary

Hire Overseas is seeking an Internal Customer Success Manager to own existing client relationships after the sale, coordinating placements and vetting candidates to ensure a high-quality pipeline for clients. You will run regular check-ins, anticipate issues, and drive long-term retention while maintaining high responsiveness and ownership.

The role emphasizes a 100% remote setup with availability during US business hours and a strong referral-driven growth model with direct access to the

Qualifications

• Experience in customer success, account management, staffing, or recruiting.
• Clear, real, written communication; prioritize client needs.

Responsibilities

• Be the primary post-sale contact for existing clients and manage relationships through all engagement stages.
• Vet and present candidates, coordinate interviews, collect feedback, and close placements.
• Drive growth and retention by anticipating client needs, enabling repeat business and referrals.
• Turn client satisfaction into long-term relationships and advocacy.

Skills

Customer success

Account management

Staffing

Recruiting

Written communication

Ownership mindset

Job description

Hire Overseas is seeking an Internal Customer Success Manager to own existing client relationships after the sale, coordinating placements and vetting candidates to ensure a high-quality pipeline for clients. You will run regular check-ins, anticipate issues, and drive long-term retention while maintaining high responsiveness and ownership.

The role emphasizes a 100% remote setup with availability during US business hours and a strong referral-driven growth model with direct access to the