Remote Client Success Lead – Growth & Retention

Hire Overseas; Buenos Aires; Remote; ARS 107,694,000 - 184,618,000; Full time

Benefits offered by this job

Paid Time Off

100% remote work

Holidays observed

Job summary

Hire Overseas is seeking an Internal Customer Success Manager to own relationships with existing clients, run check-ins, vet and present candidates, coordinate placements, and drive client satisfaction. This role is remote and supports our US business hours, with compensation paid in USD bi-monthly.

You will work directly with founders in a fast-growing offshore staffing platform, helping clients achieve outcomes and become repeat customers.

Qualifications

• High critical thinking and problem solving to manage client outcomes.
• Ownership mindset; take responsibility for client happiness.

Responsibilities

• Be the primary post-sale contact for existing clients and manage relationships through onboarding, check-ins, and escalations.
• Vet and present candidates, coordinate interviews, and close placements with clients.
• Drive growth and retention by anticipating client needs and encouraging referrals and repeat business.

Skills

Customer Success

Account management

Staffing

Recruiting

Communication

Ownership

Job description

Hire Overseas is seeking an Internal Customer Success Manager to own relationships with existing clients, run check-ins, vet and present candidates, coordinate placements, and drive client satisfaction. This role is remote and supports our US business hours, with compensation paid in USD bi-monthly.

You will work directly with founders in a fast-growing offshore staffing platform, helping clients achieve outcomes and become repeat customers.