Shift Manager jobs in Qatar

• Manage the team of dispatch support leads service providers and
• Ensures that operations shift checklist is completed as required (opening mid and closing).
• Ensures that all techs and internet connection are functioning all throughout the shifts.
• Supervise and lead dispatch team providing training and support as needed.
• Manage the dispatching of orders from operating partners to riders effectively
• Resolves issues arising from orders or deliveries and coordinates with the customer riders and customer service center.
• Ensure that partners comply with existing food safety regulations and maintain high standards of hygiene.
• Accomplish regular food safety checks and audits as per established inspection procedures of the kitchen.
• Ensures accurate and timely communication between customers riders and dispatchers.
• Ensure that all dispatch activities comply with company policies industry regulations and safety standards.
• reports to kitchen managers all problems that occur during the shift and when possible rectify the problems as it occurs.
• Maintain and manage kitchen performance metrics such as FIR AVTC Vendor Delay Vendor Net Fail.
• Ensures that all kitchen visitors accomplish visitor questionnaires and health declarations before allowing entry to the kitchen premise.
• Ensure compliance with company policies and industry regulations.

• Proficient in basic computer application
• Bachelors Degree graduate in Business Management Logistics or related field.
• At least 5 years experience in dispatch operations or logistics 2 years in supervisory role.
• Proficient in basic data gathering and analysis
• Ability to work flexible hours including night weekends and holidays
• Prior experience in cloud kitchen operations as kitchen supervisor / associate supervisor.

Remote Work :

No

Employment Type :

Full-time