Assistant Revenue Manager - F&B and Rooms

Mandarin Oriental Hotel Group Limited; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading luxury hotel in Dubai is looking for an Assistant Revenue Manager – Rooms and F&B to support the revenue strategy and daily operations. The role involves maximizing revenue, pricing analysis, and collaborating with various teams to ensure business alignment. Ideal candidates have a proven background in Revenue Management within a luxury environment, strong analytical skills, and excellent communication abilities. Competitive health benefits and growth opportunities are offered.

Benefits

Learning & Development programs

Complimentary nights at hotels

Health & Wellness benefits

Qualifications

• Minimum of 4 years’ experience in Revenue Management in a luxury hotel environment.
• Experience with revenue management and property management systems.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Support hotel’s revenue strategy for maximum profitability.
• Collaborate with Sales and Reservations teams.
• Prepare and present data for weekly Revenue Strategy Meetings.

Skills

Analytical skills

Communication skills

Revenue management systems

Interpersonal skills

Proficiency in Excel

Attention to detail

Education

Degree or Higher National Diploma in Hospitality/Hotel/Business Management

Tools

IDeaS

PMS

Microsoft Office

Job description

Mandarin Oriental Jumeira, Dubai is looking for an Assistant Revenue Manager – Rooms and F&B to join our Revenue Team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award‑winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought‑after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting‑edge of luxury experiences.

With a pristine oceanfront setting, Mandarin Oriental Jumeira, Dubai is a stylish urban resort overlooking the clear blue waters of the Arabian Gulf and Dubai’s glittering skyline, which is dominated by Burj Khalifa, the tallest building in the world. The hotel's beachfront location and open‑air facilities are designed to bring a new level of relaxed luxury to the city.

About the job

The Assistant Revenue Manager – Rooms and F&B supports the Director of Revenue Management in driving the hotel’s rooms revenue strategy to ensure maximum profitability and optimal market share. The role assists in implementing the MOHG revenue management systems, supporting the forecasting, budgeting, and pricing processes, and ensuring the consistent application of the hotel’s yield strategy across all segments and channels.

This position bridges analytical work and practical execution — providing daily oversight on pricing, distribution, and demand analysis while collaborating closely with Sales, Reservations, and Marketing to ensure that business decisions align with the overall commercial strategy of Mandarin Oriental Jumeira, Dubai.

The Assistant Revenue Manager acts as a deputy to the Director of Revenue Management and plays an active role in mentoring junior team members, contributing to weekly revenue meetings, and supporting tactical decision‑making.

As an Assistant Revenue Manager – Rooms and F&B, you will be responsible for the following duties:

• Managerial Duties:
  
  • Assist in the development and implementation of room revenue management strategies to maximize RevPAR and profitability.
  • Prepare and present data for weekly Revenue Strategy Meetings, supporting decision‑making with accurate analysis.
  • Support monitoring of market trends, competitor rates, and demand patterns to recommend tactical actions.
  • Oversee daily pricing and inventory management in coordination with Reservations and Distribution.
  • Ensure all pricing decisions align with the hotel’s positioning, rate parity standards, and MOHG guidelines.
  • Maintain regular communication with the Sales and Marketing teams to align strategies across all business segments.
  • Contribute to accurate monthly forecasts and assist in the annual budget process.
  • Support in tracking and analysing denied, lost, and cancelled business.
  • Ensure the Revenue Management systems and PMS are maintained accurately and efficiently.
• Departmental Duties:
  
  • Support daily inventory control, rate loading, and restriction management.
  • Review pickup, pace, and channel performance reports to identify trends and opportunities.
  • Assist in ensuring pricing logic and room type hierarchy is maintained across all systems.
  • Collaborate with the Sales and Reservations teams to ensure negotiated contracts and promotions are accurately loaded.
  • Support forecast preparation (3‑day, 10‑day, 30‑day, 90‑day) for transient and group segments.
  • Monitor performance of key distribution channels and online partners, ensuring rate integrity.
  • Support the development of the rooms budget and marketing plan components related to pricing and segmentation.
  • Assist in evaluating daily, weekly, and monthly STR performance and recommend actions to maintain competitive positioning.
  • Ensure systems (IDeaS, PMS, SynXis, etc.) are used effectively to manage demand and pricing controls.
  • Maintain a detailed understanding of market segmentation, lead times, and booking behaviour to guide strategy.
  • Provide analytical support for promotional planning, rate testing, and displacement analysis.
• Customer Focus:
  
  • Supports customer loyalty and property’s brand standards by delivering service excellence throughout each customer experience.
  • Services our customers in order to grow market share.
  • Build strong relationships with customers, guests and colleagues in order to gain full understanding of their needs and work to serve them effectively.
  • Sets a positive example for the Reservations Service Department.
• Colleague Relations:
  
  • Develops, implements and maintains a departmental orientation program for colleagues to receive the appropriate new hire training to successfully perform their job.
  • Manages team performance through development plans, monitoring progress on a monthly basis.
  • Utilises all available on‑job training tools for colleagues.
  • Ensures an excellent working relationship with all colleagues within the hotel.
  • Administrative Duties:
    
    • Prepares weekly and monthly forecasts.
    • Ensures that all booking systems are maintained to achieve optimal results, liaises with Marketing team to ensure content is up to date.
    • Completes and analyses month‑end reports.
    • Maintains accurate records of room type selling and sets targets for the team.
• Additional Duties:
  
  • Participate in departmental and inter‑departmental meetings as required.
  • Support ad‑hoc analysis and projects assigned by the Director of Revenue Management or Director of Commercial Strategy.

As an Assistant Revenue Manager – Rooms and F&B, we expect from you to have:

• Degree or Higher National Diploma in Hospitality/Hotel/Business Management.
• Minimum of 4 years’ experience in Revenue Management in a luxury hotel environment.
• Experience with revenue management systems (IDeaS preferred) and property management systems.
• Strong analytical and numerical skills, with attention to detail.
• Proficiency in MS Office, particularly Excel and PowerPoint.
• Excellent interpersonal, verbal, and written communication skills in English.
• Ability to manage multiple priorities in a fast‑paced environment.
• Previous experience in the GCC preferred.

Our commitment to you:

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Health & Colleague Wellness. Finding the right work‑life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.

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