Marketing Coordinator jobs in Singapore
Discover more opportunities than anywhere else. Find more jobs nowGroups, Conference and Events Assistant Manager (Mandarin Speaker) | Waldorf Astoria Dubai Palm[...]
Hilton Worldwide, Inc.
Marketing Specialist
Decision Management Consultants LLC
Connect with headhunters to apply for similar jobsTech-Savvy Customer Support Specialist
Job summary
A customer service company in Dubai is seeking a Customer Support Specialist to assist customers with technical problems. Responsibilities include responding to queries through various channels, analyzing issues, and providing effective solutions. The ideal candidate should have experience in customer support, excellent communication skills, and familiarity with help desk software. This role is essential in establishing a reputation for excellent customer support.
Qualifications
- Experience as a Customer Support Specialist or similar CS role.
- Familiarity with our industry is a plus.
- Understanding of how CRM systems work.
Responsibilities
- Respond to customer queries in a timely and accurate way via phone, email, or chat.
- Identify customer needs and help customers use specific features.
- Monitor customer complaints on social media and reach out to provide assistance.
Skills
Education
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.