We are seeking a Stand Administrator who speaks German to join our team!
A Stand Administrator plays a crucial role in ensuring the smooth and efficient operation of a specific stand or booth, often in a retail, event, or promotional setting. Their responsibilities typically involve a blend of administrative, customer service, and operational tasks.
Key Responsibilities of a Stand Administrator
Operational Management
- Ensuring the stand is set up correctly, clean, and presentable at all times.
- Managing inventory and stock levels, including ordering and restocking materials as needed.
- Ensuring all necessary equipment is functional and reporting any maintenance issues.
- Following company guidelines and procedures for stand operation.
- Opening and closing the stand according to schedule.
- Handling cash transactions, operating POS systems, and preparing daily sales reports (if applicable).
Customer Service
- Greeting and welcoming visitors to the stand.
- Providing information about products, services, or the purpose of the stand.
- Answering customer inquiries and addressing concerns in a professional manner.
- Maintaining a positive and engaging interaction with visitors.
- Potentially conducting product demonstrations or distributing promotional materials.
Administrative Tasks
- Maintaining records of visitor interactions, sales, or other relevant data.
- Preparing basic reports as required by management.
- Managing schedules for staff or volunteers at the stand (if applicable).
- Handling phone calls and emails related to the stand.
- Organizing and filing documents or materials related to the stand.
- Assisting with the application for necessary permits or licenses for stand operation.
Compliance and Safety
- Ensuring the stand operates in compliance with safety regulations and guidelines.
- Reporting any safety hazards or incidents.
- Adhering to legal and ethical standards relevant to the stand's purpose.
Team Coordination (if applicable)
- Communicating effectively with other team members, supervisors, and the marketing team.
- Collaborating on strategies to enhance customer engagement and lead generation at the stand.
- Potentially providing basic training or guidance to new stand staff.
Qualifications
- Previous experience in a receptionist or administrative role.
- Strong communication and interpersonal skills.
- Proficiency in MS Office and standard office equipment.
- Professional appearance and attitude.
- Fluent in English and local languages.
Benefits
- Competitive salary and commission structure.
- Ongoing training and development.
- Modern and well-equipped work environment.