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Assistant Front Office Manager — Guest Experience Lead
Zusammenfassung
A prestigious hotel property located in the United Arab Emirates is seeking an Assistant Front Office Manager. In this role, you will assist in providing leadership to the Front Desk team, ensuring exceptional guest experiences and adherence to operational policies. The position requires at least 3 years of hotel operations experience, with a focus on customer service and team training. A collaborative work environment and opportunities for growth are offered, backed by a robust compensation and benefits package.
Leistungen
Qualifikationen
- 3 years experience in hotel operations.
- Strong understanding of Front Desk responsibilities.
- Ability to train and lead team members.
Aufgaben
- Assist the Director of the Front Office.
- Supervise daily Front Desk operations.
- Ensure compliance with policies and standards.
- Handle guest complaints effectively.
- Participate in the hiring and training processes.
Kenntnisse
Ausbildung
* Der Gehaltsbenchmark wird auf Basis der Zielgehälter bei führenden Unternehmen in der jeweiligen Branche ermittelt und dient Premium-Nutzer:innen als Richtlinie zur Bewertung offener Positionen und als Orientierungshilfe bei Gehaltsverhandlungen. Der Gehaltsbenchmark wird nicht direkt vom Unternehmen angegeben. Er kann deutlich über bzw. unter diesem Wert liegen.