Our client, a leading training center in Abu Dhabi, is looking for a dynamic and customer‑focused individual to join their team as a Receptionist Sales Executive. This role offers the unique opportunity to blend exceptional front‑desk customer service with sales skills to drive enrollment and promote the school's programs. If you have a passion for hospitality and education this could be the perfect role for you!
Key Responsibilities
Receptionist Duties
- Greet visitors, students, and guests upon arrival, providing a warm professional welcome.
- Answer phone calls and emails handling inquiries regarding courses, admissions, and school facilities.
- Provide detailed information about the culinary school’s programs, courses, and schedules.
- Handle student registrations and assist in managing the admissions process.
- Maintain an organized reception area ensuring all documents and materials are properly filed and accessible.
- Coordinate appointments, meetings, and tours for prospective students and clients.
- Assist with student inquiries related to their enrollment and academic progress.
- Ensure proper communication with other departments (academics, administration and marketing) for smooth operational flow.
- Manage daily office operations including scheduling appointments and responding to general inquiries.
- Responsible for onboarding 3 students per month.
Sales Executive Duties
- Actively promote the culinary school’s programs and courses to prospective students via phone, email and in‑person interactions.
- Generate leads through outreach efforts, marketing campaigns and student referrals.
- Conduct tours of the facility for prospective students and clients, showcasing the school's state‑of‑the‑art equipment, kitchen labs and classrooms.
- Collaborate with the marketing team to help drive promotional events and open houses to boost enrollments.
- Follow up with prospective students, guiding them through the enrollment process and answering any questions they may have.
- Prepare and present sales materials, brochures and course catalogs to potential clients and students.
- Maintain a database of leads, track sales activities and provide regular updates on conversion progress.
- Meet and exceed sales targets related to student enrollments and course sign‑ups.
- Build and maintain relationships with students, parents and other stakeholders to encourage continued enrollment and program participation.
Requirements
- Diploma or bachelor’s degree in hospitality or any related field.
- Minimum of 2 years experience in the same field.
- Proven experience in a receptionist, customer service or front‑desk role, preferably in education or hospitality.
- Previous sales or business development experience, ideally in the educational sector or similar field.
- Excellent communication and interpersonal skills with the ability to engage and build rapport with students and prospective clients.
- Strong organizational skills and attention to detail.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), CRM software or similar marketing tools.
- Fluency in English (additional languages are an advantage).
- Knowledge of the hospitality industry or culinary education is a plus.
- Positive attitude, strong work ethic and a willingness to learn and grow in a dynamic environment.
- Ability to work in a fast‑paced environment and handle multiple tasks simultaneously.
- Flexibility to work shifts, including weekends or evenings as required.