Receptionist Sales Administrator- Training Center

Black Pearl Consult; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading training center in Abu Dhabi is seeking a Receptionist Sales Executive to provide exceptional front-desk service while promoting the school's programs. This role requires a diploma or bachelor's degree in hospitality, along with at least 2 years of relevant experience. The ideal candidate will have strong communication skills, proficiency in Microsoft Office, and a customer-focused attitude. Key responsibilities include greeting visitors, driving enrollment through sales activities, and maintaining an organized reception area.

Qualifications

• Minimum of 2 years experience in a receptionist or customer service role.
• Proven experience in sales or business development.
• Fluency in English; knowledge of additional languages is a plus.

Responsibilities

• Greet visitors and answer inquiries about courses and admissions.
• Promote the school's programs and drive student enrollment.
• Conduct facility tours for prospective students.

Skills

Excellent communication skills

Customer service

Sales skills

Organizational skills

Proficiency in Microsoft Office Suite

Education

Diploma or bachelor's degree in hospitality

Tools

CRM software

Job description

Our client, a leading training center in Abu Dhabi, is looking for a dynamic and customer‑focused individual to join their team as a Receptionist Sales Executive. This role offers the unique opportunity to blend exceptional front‑desk customer service with sales skills to drive enrollment and promote the school's programs. If you have a passion for hospitality and education this could be the perfect role for you!

Key Responsibilities

Receptionist Duties

• Greet visitors, students, and guests upon arrival, providing a warm professional welcome.
• Answer phone calls and emails handling inquiries regarding courses, admissions, and school facilities.
• Provide detailed information about the culinary school’s programs, courses, and schedules.
• Handle student registrations and assist in managing the admissions process.
• Maintain an organized reception area ensuring all documents and materials are properly filed and accessible.
• Coordinate appointments, meetings, and tours for prospective students and clients.
• Assist with student inquiries related to their enrollment and academic progress.
• Ensure proper communication with other departments (academics, administration and marketing) for smooth operational flow.
• Manage daily office operations including scheduling appointments and responding to general inquiries.
• Responsible for onboarding 3 students per month.

Sales Executive Duties

• Actively promote the culinary school’s programs and courses to prospective students via phone, email and in‑person interactions.
• Generate leads through outreach efforts, marketing campaigns and student referrals.
• Conduct tours of the facility for prospective students and clients, showcasing the school's state‑of‑the‑art equipment, kitchen labs and classrooms.
• Collaborate with the marketing team to help drive promotional events and open houses to boost enrollments.
• Follow up with prospective students, guiding them through the enrollment process and answering any questions they may have.
• Prepare and present sales materials, brochures and course catalogs to potential clients and students.
• Maintain a database of leads, track sales activities and provide regular updates on conversion progress.
• Meet and exceed sales targets related to student enrollments and course sign‑ups.
• Build and maintain relationships with students, parents and other stakeholders to encourage continued enrollment and program participation.

Requirements

• Diploma or bachelor’s degree in hospitality or any related field.
• Minimum of 2 years experience in the same field.
• Proven experience in a receptionist, customer service or front‑desk role, preferably in education or hospitality.
• Previous sales or business development experience, ideally in the educational sector or similar field.
• Excellent communication and interpersonal skills with the ability to engage and build rapport with students and prospective clients.
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), CRM software or similar marketing tools.
• Fluency in English (additional languages are an advantage).
• Knowledge of the hospitality industry or culinary education is a plus.
• Positive attitude, strong work ethic and a willingness to learn and grow in a dynamic environment.
• Ability to work in a fast‑paced environment and handle multiple tasks simultaneously.
• Flexibility to work shifts, including weekends or evenings as required.