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Construction Supervisor-Jobs in United States

Housekeeping Team Leader - Dubai Investments Park

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Housekeeping Team Leader - Dubai Investments Park
Premier Inn Hotels LLC
Vereinigte Arabische Emirate
Vor Ort
AED 120.000 - 200.000
Vollzeit
Vor 8 Tagen

Zusammenfassung

A leading hospitality company in the United Arab Emirates is looking for a Housekeeping Team Leader. In this role, you will lead and motivate a dedicated housekeeping team, ensuring that all rooms meet the highest cleanliness and safety standards. You will manage guest relations, oversee team training, and conduct inspections. The ideal candidate will have at least 1 year of experience in a similar position and possess strong leadership and communication skills. We offer a competitive salary package and opportunities for career growth.

Leistungen

Competitive salary package
Medical insurance
Work-life balance

Qualifikationen

  • Minimum of 1 year experience leading a reception team in a branded hotel.
  • Must be computer literate, particularly with Microsoft Office and Opera.
  • Experience with hygiene and safety protocols.

Aufgaben

  • Lead and motivate the housekeeping team to meet high service standards.
  • Manage guest relations and handle any first-level escalations.
  • Conduct daily inspections to ensure cleanliness and safety compliance.
  • Prepare room allocations and daily reports.

Kenntnisse

Training, coaching & feedback
Conflict management
Communication skills
Attention to detail
Time management
Planning & organizing
Ability to multi-task
Delegation

Tools

Microsoft Office
Opera
Jobbeschreibung

Are you seeking an opportunity to work with Premier Inn Hotels Middle East? Want to develop your career with a known brand that puts its people first? This might be the role for you!

Our Housekeeping Team Leaders are at the front line when delivering an outstanding product to the guest. Not only do you support, lead, motivate and train our housekeeping team, you are also responsible for releasing rooms to meet the standards required. Often you will interact with the guest, managing expectations in a friendly and down to earth manner, taking great pride and attention towards creating a service that our guests love.

What will I be doing?
  • Leads by example to develop strong guest relationships with repeat or long stay guests, encouraging guests to complete hotel reviews and increase name mentions.
  • Responsible for all first level escalations and to make decisions in line with the role scope or escalates accordingly.
  • Ensures the safety of all guests and manages emergency responses as required in line with company policies and procedures.
  • Ensures team compliance on delivery of all housekeeping policies, procedures, & standards.
  • Ensures room cleanliness and hygiene, chemical handling and PPE practices are followed by the team.
  • Completes daily inspections for trolleys, guest rooms, storage, public areas, back offices and laundry.
  • Ensures lost and found items are appropriately reported and recorded.
  • Ensures any safety hazards or violations are appropriately managed.
  • Completing reports and filing appropriately.
  • Ensures maintenance issues raised are completed appropriately.
  • Reviews and manages stock levels.
  • Preparation of room allocations, shifts and daily, weekly and monthly reports.
  • Action cleaning programs with the HKM, OM and Team.
  • Immediately raises inconsistencies in procedures, practices or systems to the HKM for reviews into training.
  • Conducts 10@10, shift briefings & shift handovers.
  • Monitors & ensures individual team KPI’s, objectives, development plans or training requirements are delivered or completed.
  • Provides coaching, training & development to the team in line with objectives on a daily basis & through 1:1 meetings.
  • Supports the Housekeeping Manager with feedback in relation to the team’s performance reviews and development potential of team members for succession.
  • Adheres to & ensures the safety of the team, managing emergency response as required in line with company policies and procedures.
Requirements
  • Training, coaching & feedback
  • Delegation
  • Conflict management & problem-solving
  • Communication skills
  • Performs under pressure
  • Fostering a Team Environment
  • Ability to multi-task
  • Planning & organizing skills
  • Attention to detail
  • Time management
Experience
  • You will be likely to have minimum of 1 year experience leading a reception team of a branded hotel.
  • Computer Literate – Microsoft Office
  • Operations Systems - Opera
  • Hygiene and safety experience
Benefits

We offer a competitive salary package, medical insurance which includes dental, air tickets, and hours which offer you a work life balance.

Along with this we have many examples of how those that work with us have grown and developed their career throughout our company. So if you are committed and driven and want to develop into other areas then we will support you to do this.

At Premier Inn, we know the importance of creating a culture which brings the experience to life for both our customers and our team and this is supported by strong company values. We employ people that not only believe in our values but also have the passion to live and breathe them, and always put the customer in the heart of everything we do.

We want Premier Inn to be a place where people’s skills and careers grow as fast as we do. A place where everyone has the opportunities to develop and achieve their dreams. We put emphasis on a ‘promote from within’ culture and continuously strive to create a supportive and engaging environment in which our team can thrive and deliver.

If this sounds like you and you are ready to work in an environment that values your work and rewards you fairly then please click on the "I’m interested" button and join the team!

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* Der Gehaltsbenchmark wird auf Basis der Zielgehälter bei führenden Unternehmen in der jeweiligen Branche ermittelt und dient Premium-Nutzer:innen als Richtlinie zur Bewertung offener Positionen und als Orientierungshilfe bei Gehaltsverhandlungen. Der Gehaltsbenchmark wird nicht direkt vom Unternehmen angegeben. Er kann deutlich über bzw. unter diesem Wert liegen.

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