IT Support Engineer

Dicetek LLC; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A technology services company in Abu Dhabi is looking for a skilled IT professional to support desktop operating systems, manage Active Directory, and leverage Microsoft 365 applications. The ideal candidate holds a Bachelor's degree in a computer stream and has over 8 years of experience in relevant technical roles. This position requires proficiency in diagnosing hardware/software issues, managing Exchange Online, and supporting user mailboxes. Join a dynamic team committed to delivering high-quality IT solutions.

Qualifications

• Minimum 8 years of relevant experience.
• Strong knowledge of desktop operating systems.
• Proficiency in Active Directory and Microsoft 365 applications.

Skills

Strong knowledge of desktop operating systems (Windows 10/11, MacOS)

Proficient in Microsoft Office Suite

Experience with Active Directory

Diagnose hardware and software issues

Proficiency in Active Directory management

Knowledge of Microsoft 365 applications

Manage Exchange Online

Education

Bachelor’s Degree in any computer stream

Job description

Educational Requirements / Other Qualifications

Bachelor’s Degree in any computer stream (3-4 Yrs)

Experience Required

Minimum 8 Years of relevant experience.

Technical Skills

• Strong knowledge of desktop operating systems (Windows 10/11, MacOS)
• Proficient in Microsoft Office Suite and other common software applications
• Experience with Active Directory, remote desktop tools, and ticketing systems
• Ability to diagnose hardware and software issues and recommend solutions
• Proficiency in Active Directory and Group Policy management and troubleshooting
• Knowledge of Microsoft 365 applications and services, including Exchange Online, Teams, OneDrive, SharePoint, and Office applications
• Ability to manage Exchange Online, user mailboxes, and distribution groups