Waiteress The WBâ Abu Dhabi, Curio Collection by Hiltonâ

Hilton; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading global hospitality brand in Abu Dhabi is seeking a Waiter/ess to deliver exceptional guest experiences. The ideal candidate will have a positive attitude, excellent communication skills, and a commitment to customer service. Responsibilities include serving beverages, managing guest queries, and ensuring compliance with health and safety regulations. This position offers the opportunity to work in a vibrant team environment, emphasizing a strong commitment to service excellence and grooming standards.

Qualifications

• Experience in the Food and Beverage sector is advantageous.
• Previous cash handling experience is a plus.
• Knowledge of Food Hygiene Regulations is beneficial.

Responsibilities

• Serve guests in a friendly and efficient manner.
• Manage guest queries with promptness.
• Comply with licensing regulations for beverages.
• Maintain well-stocked areas for operations.
• Follow hotel security and health regulations.

Skills

Positive attitude

Good communication skills

Customer service commitment

Flexibility

Ability to work independently or in teams

Job description

What are we looking for

A Waiter/ess serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:

• Positive attitude
• Good communication skills
• Committed to delivering high levels of customer service
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Experience in Food and Beverage department and/or industry
• Previous experience of cash handling
• Knowledge of Food Hygiene Regulations

What will it be like to work for Hilton

Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended‑stay suites and mid‑priced hotels. For over a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

EOE/AA/Disabled/Veterans

A Waiter/ess is responsible for serving guests in a friendly timely and efficient manner to deliver an excellent Guest and Team Member experience while having extensive knowledge of menu offerings.

What will I be doing

As a Waiter/ess you are responsible for serving guests in a friendly timely and efficient manner to deliver an excellent Guest and Team Member experience. A Waiter/ess will also be required to have extensive knowledge of menu offerings. Specifically you will be responsible for performing the following tasks to the highest standards:

• Manage guest queries in a friendly timely and efficient manner
• Serve Alcoholic/non‑Alcoholic beverages in conjunction with licensing/liquor regulations for residents and non‑residents
• Ensure knowledge of menu and all products
• Ensure mis‑en‑place is well stocked at all floor stations
• Follow correct reporting procedures if faced with issues
• Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manor
• Practice Hilton Grooming standards including uniform dress code cleanliness and personal hygiene
• Comply with hotel security fire regulations and all health and safety legislation