Waiter/ess (Pool Bar) - The WB Abu Dhabi, Curio Collection by Hilton

Hilton Worldwide, Inc.; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading global hospitality company is seeking a Waiter/ess for The WB Abu Dhabi, Curio Collection. You will serve guests efficiently and maintain excellent service standards while ensuring knowledge of menu offerings. Ideal candidates should have previous Food and Beverage experience and exhibit strong customer service skills. Join a team that values exceptional guest experiences.

Qualifications

• Experience in Food and Beverage department preferred.
• Previous experience of cash handling is advantageous.
• Knowledge of Food Hygiene Regulations is a plus.

Responsibilities

• Serve guests in a friendly and efficient manner.
• Manage guest queries effectively.
• Ensure knowledge of menu offerings and maintain product quality.

Skills

Positive attitude

Good communication skills

Committed to delivering high levels of customer service

Excellent grooming standards

Flexibility to respond to various work situations

Ability to work independently or in teams

Job description

Overview

Job Description - Waiter/ess (Pool Bar) - The WB Abu Dhabi, Curio Collection by Hilton (HOT0BUDA)

Job Description

Waiter/ess (Pool Bar) - The WB Abu Dhabi, Curio Collection by Hilton (HOT0BUDA)

Work Locations

THE WB Abu Dhabi, Curio Collection by Hilton Yas Leisure Drive, Yas Island Abu Dhabi

A Waiter/ess is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Team Member experience while having extensive knowledge of menu offerings.

What will I be doing?

As a Waiter/ess, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Team Member experience. A Waiter/ess will also be required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Manage guest queries in a friendly, timely, and efficient manner
• Serve Alcoholic/non-Alcoholic beverages in conjunction with licensing/liquor regulations for residents and non-residents
• Ensure knowledge of menu and all products
• Ensure mis-en-place is well stocked at all floor stations
• Follow correct reporting procedures if faced with issues
• Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manor
• Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene
• Comply with hotel security, fire regulations and all health and safety legislation

What are we looking for?

• A Waiter/ess serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
• Positive attitude
• Good communication skills
• Committed to delivering high levels of customer service
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Experience in Food and Beverage department and/or industry
• Previous experience of cash handling
• Knowledge of Food Hygiene Regulations

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!