Waiter

Azadea Group; Sharjah; On-site; AED 60,000 - 120,000; Full time

Job summary

A prominent retail company in Sharjah, UAE seeks a customer service representative to assist customers with menu selections and ensure a high standard of service. Applicants should have a High School Degree and 1-2 years of customer service experience. Fluency in English is essential, and knowledge of Arabic is a plus. Responsibilities include communicating with kitchen staff, managing table set-ups, and handling payment transactions. This role offers an opportunity to excel in a dynamic, customer-focused environment.

Qualifications

• 1-2 years of experience in customer service in a similar role.
• Fluency in English; Arabic is a plus.

Responsibilities

• Present customers with the menu and assist in their item selection.
• Communicate efficiently with kitchen staff and barista.
• Ensure table set-ups meet brand standards.

Skills

Fluency in English

Communication Skills

Change and Adaptability

Customer Focus

Driving and Achieving results

Initiative

Teamwork

Education

High School Degree

Job description

Responsibilities

• Present customers upon arrival with the menu, assist in their item selection, take orders and serve food in a timely manner
• Communicate efficiently with the kitchen staff and barista to guarantee customer satisfaction and liaise with other departments to ensure smooth running of operations
• Arrange table set‑ups before and after each customer according to the brand’s set standards
• Make sure the staff is providing a friendly, professional and timely service at all times and report immediately any discrepancies/customer complaints to the Manager on duty
• Collect bill payments from customers and hand them over to the cashier

Qualifications

• High School Degree
• 1-2 years of experience in customer service in a similar role
• Fluency in English; Arabic is a plus
• Communication Skills: level 2
• Change and Adaptability: level 1
• Customer Focus: level 1
• Driving and Achieving results: level 1
• Initiative: level 2
• Teamwork: level 2