VIP Guest Relations Executive - Luxury Hospitality

Jumeirah Group - Other locations; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A premier luxury hotel in the United Arab Emirates is looking for a Guest Service Executive to join their Guest Relations team. The role focuses on delivering exceptional service to VIP guests, handling guest requests, and communicating important information to improve the guest experience. Candidates should have at least a year of luxury hospitality experience and demonstrate excellent communication skills. The position offers a tax-free salary in Dirhams, generous benefits, and opportunities for career advancement.

Benefits

Tax-free salary

Generous F&B benefits

Reduced hotel rates

Health care package including dental

Life insurance

Qualifications

• Minimum of 1 year luxury hospitality experience in a similar role.
• Fluency in English; additional language skills are a plus.

Responsibilities

• Assist in meeting and escorting all arriving VIP guests to their rooms.
• Provide information on the Hotel’s outlets and make reservations.
• Handle administrational duties of the Guest Relations Operation.
• Respond to guest requests for particular services.

Skills

Excellent communication

Interpersonal abilities

Multitasking

Ability to work under pressure

Flexibility to work evenings/weekends

Job description

A premier luxury hotel in the United Arab Emirates is looking for a Guest Service Executive to join their Guest Relations team. The role focuses on delivering exceptional service to VIP guests, handling guest requests, and communicating important information to improve the guest experience. Candidates should have at least a year of luxury hospitality experience and demonstrate excellent communication skills. The position offers a tax-free salary in Dirhams, generous benefits, and opportunities for career advancement.