UPS Service Engineer

Randstad India; Abu Dhabi; On-site; AED 120,000 - 150,000; Full time

Job summary

A leading power solution provider is looking for a skilled UPS Service Engineer in Abu Dhabi. The ideal candidate will have 2–5 years of experience in servicing UPS systems, a degree in a relevant engineering field, and be proficient in both English and Hindi. Responsibilities include installation, maintenance, and technical support for UPS systems, ensuring minimal disruption to operations. The role also involves collaborating with various teams and providing training to clients. A UAE driving license is required.

Qualifications

• 2–5 years of proven experience in servicing UPS systems.
• Strong technical expertise with the ability to explain complex UPS concepts.
• UAE Driving license and willingness to travel.

Responsibilities

• Perform installation, commissioning, and maintenance on UPS systems.
• Conduct load bank testing and technical investigations.
• Supervise on-site activities during UPS installation and repairs.
• Provide prompt breakdown response to diagnose and resolve issues.
• Collaborate with various departments to ensure project success.
• Conduct hands-on training for clients and staff.

Skills

Technical expertise in UPS systems

Project management skills

Excellent communication skills

Language proficiency: English & Hindi

Organizational skills

Proficiency in Microsoft Office Suite

CRM Software proficiency

Education

Diploma or Degree in Electrical, Electronics, Mechanical Engineering

Job description

Job Title: UPS Service Engineer
Location: Abu Dhabi UAE
Company: Mission Critical Power

Job Overview

We are seeking a skilled and experienced UPS Service Engineer to join our team. The successful candidate will be responsible for the installation, commissioning, maintenance and repair of uninterruptible power supply (UPS) systems and batteries. This role requires ensuring the optimal performance of UPS systems while maintaining minimal disruption to customer operations. The engineer will also liaise with clients and internal teams to advise on current and future UPS requirements and the safe operation of equipment.

Key Responsibilities

• Perform installation, commissioning, preventive maintenance (PPM), fault diagnosis, testing and repairs on UPS systems and batteries.
• Conduct load bank testing, site surveys, inspections and technical investigations to ensure UPS system performance and reliability.
• Assist in the installation and commissioning of UPS and battery systems.
• Carry out battery impedance testing, replacements and installations.
• Provide prompt breakdown response and technical support to diagnose and resolve UPS system issues.
• Supervise on‑site activities of electricians, trade helpers and apprentices during UPS installation, maintenance and repair works.
• Deliver technical guidance and support to both internal teams and clients as required.
• Accurately complete and submit service reports, action lists and maintenance records in a timely manner.
• Collaborate with Sales, Service, Design and Project departments to ensure UPS projects are completed professionally, on time and within budget.
• Conduct hands‑on training for clients, engineers and apprentices on UPS systems as necessary.
• Identify and report additional sales opportunities and potential leads during site visits.
• Ensure strict adherence to safety regulations, workplace standards and best practices at all times.

Qualifications

• Diploma or Degree in Electrical, Electronics, Mechanical Engineering or a related field.

Experience & Skills

• 2–5 years of proven experience in servicing UPS systems.
• Language proficiency: English & Hindi.
• Strong technical expertise with the ability to explain complex UPS concepts clearly to customers.
• Excellent verbal and written communication skills in English with the ability to build rapport and convey ideas persuasively.
• Highly organized with strong project management skills to manage multiple priorities and deadlines.
• Proficiency in Microsoft Office Suite and CRM software.
• UAE Driving license and willingness to travel as required.