UAE Restaurant Partnerships Manager | Onboarding & Growth

Ordernised

Dubai

On-site

AED 180,000 - 240,000

Full time

14 days+

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Job summary

Ordernised in Dubai seeks an Account Manager to nurture relationships with UAE restaurant partners and guide them from onboarding to confident daily use. You will manage a portfolio of independent restaurants and small hospitality groups, understanding operations, setting expectations, and coordinating onboarding and ongoing support with regional sales and product teams.

You will drive adoption by reviewing feedback, coordinating multi-team launches, and identifying growth opportunities while

Qualifications

Experience in account management, customer success or hospitality technology support.
Strong professional English and clear written customer communication.
Ability to organise a portfolio and follow through on several commitments at once.

Responsibilities

Create account plans that reflect each partner's locations, priorities and operational needs.
Coordinate onboarding, training and launch check-ins with the relevant internal teams.
Run regular reviews using adoption information and direct partner feedback.
Manage renewals and identify account risks early with clear next actions.
Coordinate issue resolution and keep partners informed in plain language.
Spot appropriate multi-site or product expansion opportunities and collaborate with sales.
Maintain accurate relationship notes and share regional feedback with product colleagues.