Travel Desk & Admin/Receptionist

Intertec Softwares Pvt Ltd; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A prominent IT solutions company in Dubai is seeking a proactive Travel Desk Administrator to manage travel arrangements and provide administrative support. The ideal candidate should possess a Bachelor’s degree and have 2–5 years of relevant experience, preferably in the IT sector. Responsibilities include coordinating travel logistics, vendor negotiations, and front-desk management. A strong customer service orientation and proficiency in MS Office are essential. This is an onsite position in the vibrant tech hub of Dubai.

Qualifications

• 2–5 years of experience in travel desk, admin, or receptionist role, preferably in IT/ITES industry.
• Knowledge of travel booking tools and expense management systems is an advantage.

Responsibilities

• Coordinate domestic and international travel arrangements.
• Negotiate with vendors and travel agencies for cost-effective bookings.
• Act as the first point of contact for visitors, managing the reception desk.
• Support office administration tasks and assist HR/Admin team.

Skills

Strong communication and interpersonal skills

Excellent organizational and multitasking abilities

Vendor coordination and negotiation skills

Problem-solving and quick decision-making

Customer service orientation

Proficiency in MS Office tools

Education

Bachelor’s degree in any discipline

Tools

Travel booking tools

Expense management systems

Job description

We are seeking a proactive and detail-oriented professional to manage our Travel Desk and provide administrative/reception support. The role requires excellent coordination skills, customer service orientation, and the ability to handle multiple tasks in a fast-paced IT environment.

Key Responsibilities

Travel Desk

• Coordinate domestic and international travel arrangements (flights, hotels, visas, ground transportation).
• Negotiate with vendors and travel agencies to ensure cost-effective bookings.
• Maintain travel-related documentation (itineraries, expense reports, approvals).
• Ensure compliance with company travel policies.
• Provide support for last-minute changes, cancellations, or emergencies.

Administration & Reception

• Act as the first point of contact for visitors, vendors, and clients; manage the reception desk professionally.
• Handle incoming calls, emails, and correspondence; redirect as necessary.
• Manage meeting room bookings, visitor passes, and office supplies.
• Support office administration tasks
• Assist HR/Admin team in onboarding support and employee engagement activities.
• Maintain accurate records and reports for management.

Key Skills & Competencies

• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Vendor coordination and negotiation skills.
• Problem-solving and quick decision-making (especially during travel changes).
• Customer service orientation with a professional demeanor.
• Proficiency in MS Office tools (Word, Excel, Outlook).

Qualifications & Experience

• Bachelor’s degree in any discipline (preferably Administration/Commerce/Travel & Tourism).
• 2–5 years of experience in travel desk, admin, or receptionist role (experience in IT/ITES industry preferred).
• Knowledge of travel booking tools and expense management systems will be an added advantage.