Telesales Specialist - Information Technology

Syntivis AG; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A dynamic IT company in Dubai is looking for a motivated IT Telemarketer to generate appointments by contacting leads. The successful candidate will assist in CRM management through WhatsApp messaging and automation. Ideal applicants will have proven telemarketing experience, strong communication skills, and proficiency in CRM software. This role requires independence, meeting sales targets, and resilience when handling customer objections. Join a forward-thinking team and help drive our sales initiatives.

Qualifications

• Experience in telemarketing or sales/customer service roles.
• Strong communication and interpersonal skills essential.
• Proficient in CRM software and WhatsApp messaging.

Responsibilities

• Generate appointments by calling leads.
• Assist with CRM management and WhatsApp messaging.
• Handle customer rejections and objections patiently.

Skills

Telemarketing experience

Communication skills

CRM proficiency

Independence

Patience

Tools

CRM software

WhatsApp

Automation tools

Job description

Tasks

We are seeking a motivated and techsavvy IT Telemarketer to join our team. The ideal candidate will be responsible for generating appointments by calling leads and assisting with CRM management WhatsApp messaging and WhatsApp automation.

Requirements

• Proven experience as a telemarketer or in a similar sales/customer service role.
• Strong communication and interpersonal skills.
• Proficiency in using CRM software and WhatsApp messaging.
• Ability to work independently and meet sales targets.
• Patience and resilience in handling customer rejections and objections.

Preferred Skills

• Familiarity with IT services and products.
• Experience with automation tools and software.
• Excellent organizational and time management skills.