Telecom Engineer

Clusterlab; Remote; AED 120,000 - 200,000; Full time

Job summary

A leading tech company is seeking a Telecommunications Engineer to design and optimize telecom infrastructure for AI-driven platforms. This remote role includes collaborating with product teams, managing cloud-based systems, and ensuring high call quality and availability. Candidates should have a Bachelor's degree in a relevant field, strong VoIP knowledge, and scripting skills. The position promotes a culture of autonomy and collaboration while offering flexible hours for a balanced work-life approach.

Benefits

Flexible hours

Cross-functional collaboration

Autonomy and learning focus

Qualifications

• Bachelor's degree in Telecommunications, Electrical Engineering, Computer Science, or a related field.
• Solid understanding of VoIP protocols (SIP, RTP), PBX systems, and network optimization for voice/data.
• Experience with cloud platforms like AWS, GCP, and telecom APIs.

Responsibilities

• Design, implement, and maintain telecom infrastructure including VoIP SIP systems.
• Collaborate with product teams to integrate telephony features into AI-enabled platforms.
• Deploy and manage cloud-based telecom systems like Twilio or Asterisk.

Skills

VoIP protocols

Cloud platforms

Scripting languages (Python, Bash)

Communication skills

Education

Bachelor's degree in Telecommunications, Electrical Engineering, or Computer Science

Tools

Twilio

Plivo

Vonage

Job description

This is a remote position.

Role Overview

We are seeking a Telecommunications Engineer with a strong understanding of modern communication systems and a proactive systemsthinking approach. This role involves designing maintaining and optimizing telecom infrastructure and integrations that support both internal operations and product capabilities particularly where AI and automation intersect with telecommunications.

Responsibilities

• Design implement and maintain telecom infrastructure including VoIP SIP systems and call routing architectures.
• Collaborate with product teams to integrate telephony features into AIenabled platforms (e.g. autodialers call summarization transcription pipelines).
• Evaluate and optimize call quality latency and availability for realtime communication systems.
• Deploy and manage cloudbased telecom systems (e.g. Twilio Asterisk FreeSWITCH or similar).
• Develop monitoring and diagnostic tools for telecomrelated metrics.
• Participate in infrastructure scaling and automation efforts.
• Document systems architecture and contribute to process improvements across the stack.

Requirements

• Bachelor s degree in Telecommunications, Electrical Engineering, Computer Science or a related field.
• Solid understanding of VoIP protocols (SIP RTP) PBX systems and network optimization for voice/data.
• Experience with cloud platforms (AWS GCP or similar) and telecom APIs like Twilio Plivo or Vonage.
• Proficient in scripting or programming languages (e.g. Python Bash) for automation.
• Ability to work independently and take ownership a high agency mindset is critical.
• Excellent verbal and written communication skills in English.

Benefits

• A chance to help shape highimpact systems from the ground up.
• Crossfunctional collaboration with product and AI teams.
• A culture that prioritizes autonomy learning and real outcomes.
• Remotefriendly work culture with flexible hours.