Team Leader, Public Area, One & Only One Za''abeel

Kerzner International Management; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading luxury hotel management firm in Dubai is seeking a Team Leader for the Public Areas at One & Only One Za'abeel. This position requires supervising cleanliness and maintenance of all public areas. The ideal candidate should have a diploma in hospitality, fluent English, and at least 2-3 years of experience in a similar role within a five-star hotel. The position offers opportunities for professional training and the chance to contribute to creating memorable guest experiences.

Qualifications

• Fluent in spoken and written English; additional languages are a plus.
• Minimum of 2-3 years in a Team Leader role in a hotel or FM company.
• Experience in a five-star hotel as a Team Leader.

Responsibilities

• Supervise and inspect public areas for cleanliness and safety.
• Conduct training sessions for colleagues regularly.
• Maintain equipment and manage inventory of cleaning supplies.
• Ensure all reported faults are rectified promptly.
• Work collaboratively with suppliers to maintain standards.

Skills

Team Leadership

Fluent English

Housekeeping Knowledge

Training and Coaching

Education

Diploma in Hospitality

Job description

About The Role

Team Leader, Public Area, One & Only One Za'abeel

Responsibilities

• Supervise and inspect all public areas several times daily, observe cleanliness, maintenance, and hazards.
• Conduct professional and motivating training on a regular basis.
• Monitor the effectiveness of the various training programs conducted to the job specifics.
• Ensure all defects are reported immediately and follow up to ensure they have been completed.
• Assist and implement preventative maintenance programs for the public areas.
• Control all machinery equipment and supplies issued and returned.
• Maintain a par stock of all guest supplies, cleaning supplies and equipment in stores and pantries.
• Ensure that all equipment is always in good working condition and facilitate repair and maintenance schedules.
• Actively take monthly inventories of all chemicals, supplies, and equipment.
• Maintain a daily log indicating assignments and notes on repairs and maintenance items as well as special cleaning tasks.
• Check all the floral decorations and arrangements in all Public Areas daily and report to Florist of any changes required.
• Responsible for maintaining cleanliness to all assigned work areas.
• Create and update deep cleaning schedules, monthly, quarterly, and yearly.
• Co-ordinates with suppliers such as marble treatment, night cleaning, project cleaning.
• Inspect all public areas of the Hotel, ensuring that they have been cleaned to the highest level, maintenance is reported and rectified.
• Inspect and check pantry’s daily.
• Inspect Colleagues locker rooms, Offices, Meeting rooms, emergency staircases and Back of the house areas and carparks.
• Ensure the Lost and Found procedure is always adhered to.
• The ability to maintain safe work practices and report hazards and emergencies.
• The ability to perform coaching and corrective performance discussions with colleagues.
• The ability to perform performance reviews for assigned colleagues.
• Assist in new colleague job skill training as and when requested by the superiors.
• Ensure that the task provided daily are executed to the expectation of O&O One Zaabeel standard.
• Assist in other tasks in the department & Hotel when requested by Manager.
• To effectively communicate and maintain a favorable working relationship with all colleagues.
• Participates in required training and briefings related to the job.
• Attends and participates in team events.

About You

• Must hold a Diploma in Hospitality.
• Be fluent in spoken & written English; any other foreign language is a plus factor.
• Must be skilled to perform the job of Team Leader, Public Area.
• Must have the basic knowledge of Housekeeping and worked as a team Leader in a Hotel or FM company for 2-3 years.
• Must have minimum 2 years job experience as a Team Leader in a five‑star hotel.

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.