Team Leader, Front Office

SupportFinity™; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury hospitality company in the United Arab Emirates is seeking a Team Leader for the Front Office. The ideal candidate will manage daily operations and ensure high service standards, coordinating with various teams for seamless guest experiences. A bachelor's degree in Hospitality Management and a minimum of 2 years in a similar role are required. Join us to create memorable and exceptional guest experiences.

Qualifications

• Minimum of 2 years in a similar position within a luxury property.
• Ability to manage Front Office operations effectively.
• Proficient in maintaining high service standards.

Responsibilities

• Manage day-to-day front office and lobby activities.
• Coordinate with Housekeeping and Call Center for seamless service.
• Deliver courteous and professional service to guests.

Skills

Hospitality Excellence

Team Coordination

Customer Service

Education

Bachelor's degree in Hospitality Management

Job description

Overview

Atlantis is dedicated to delivering extraordinary holidays and experiences through connection, empowerment, precision, care and warmth. Inspired by the ocean’s majesty, Atlantis resorts are destinations full of life, wonder and surprise, where we seek to exceed guests’ expectations at every turn. Atlantis Dubai (The Royal) aims to change the landscape of Dubai with extraordinary stays, dining, attractions and entertainment, designed by leading designers, architects and artists. We strive to spark imagination, courage and innovation in everything we do.

About the Role

Are you a versatile person who can manage challenging Front Office & Lobby operations while maintaining high standards? The Team Leader, Front Office reports to the Assistant Manager and will help sustain day-to-day front office and lobby activities, coordinate with Housekeeping and Call Center to ensure seamless guest service, and perform duties in the assigned area with courteous, professional, efficient, and flexible service.

About You

If you have a bachelor’s degree in Hospitality Management or a related field (or equivalent housekeeping experience), a minimum of 2 years in a similar position within a luxury property, and the ability to contribute and deliver against a business strategy, we invite you to apply for this opportunity.

Why Atlantis Dubai

Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts: Atlantis, The Palm and Atlantis, The Royal. This presents an unbeatable opportunity to grow and develop your career.

Join Our Team

Join a team that is adventurous, creative, warm-hearted and extroverted. We focus on making our guests happy beyond what they have imagined, wowing them at every turn and creating memories that last a lifetime. You will be at the heart of this vision, continuously innovating to deliver amazing experiences and everlasting memories.