Specialist Technician HVAC

Johnson Controls; Abu Dhabi; On-site; AED 167,400 - 223,200; Full time

Job summary

A global HVAC solutions provider is seeking a Specialist Technician to lead the commissioning and repair of complex HVAC and chiller systems. This role requires a minimum of 10-12 years of hands-on experience and a technical qualification in HVAC or Refrigeration. The successful candidate will engage directly with customers, provide advanced technical support, and mentor junior technicians. This position is mobile, requiring presence across multiple sites. Competitive salary and benefits are included.

Qualifications

• 10-12 years of hands-on experience in chiller repair and HVAC servicing.
• Must be able to diagnose complex issues independently.
• Position requires mobility across multiple locations.

Responsibilities

• Commission and repair complex HVAC and chiller systems.
• Provide technical support and recommendations to customers.
• Lead training and mentoring for junior technicians.

Skills

Technical expertise in HVAC

Troubleshooting skills

Customer engagement

Education

Technical qualification in HVAC or Refrigeration

Job description

What you will do

The Specialist Technician serves as a subject-matter expert responsible for commissioning, inspecting, troubleshooting, and repairing highly complex HVAC and chiller systems. The role provides advanced technical leadership, supports multi-site operations, ensures compliance with safety and regulatory standards, and delivers high-quality service aligned with customer requirements, service agreements, and defined processes

How you will do it

Technical Expertise & Service Delivery

• Act as the technical authority for assigned systems and products within the area of specialization, providing advanced diagnostics and resolution of high-complexity issues.
• Lead commissioning, startup, inspection, and troubleshooting activities for complex HVAC and chiller systems within defined timelines and quality standards.
• Diagnose and repair system malfunctions requiring in-depth product knowledge, specialized qualifications, and accurate assessment of time and material requirements.
• Perform installations and system commissioning in compliance with applicable regulations, standards, and company procedures.
• Interpret and analyze technical documentation, including electrical schematics, piping and fluid diagrams, psychrometric charts, and control logic documentation.
• Escalate unresolved technical issues proactively and seek engineering or advanced technical support as required.

Customer & Project Engagement

• Serve as the primary on-site technical contact for complex installation, commissioning, and service activities.
• Maintain professional and proactive customer engagement to understand operational challenges and provide technically sound recommendations.
• Communicate clearly with customers regarding work scope, system status, outstanding issues, and recommended upgrades or enhancements.
• Identify and promote opportunities for additional labor, materials, system upgrades, or change orders aligned with customer needs.
• Ensure accurate and timely documentation of work performed through clear service reports and system status updates.

Leadership, Training & Knowledge Sharing

• Provide technical coaching, mentoring, and on-the-job training to junior technicians and service team members.
• Coordinate and lead on-site activities for multi-person and highly complex jobs, ensuring alignment to technical scope and safety requirements.
• Share emerging industry trends, new technologies, and best practices with customers and internal teams.
• Support wider geographic operations as required and rotate across sites to implement standardization and best practices.

Compliance, Safety & Continuous Development

• Ensure full compliance with Johnson Controls’ safety culture, policies, and use of mandated personal protective equipment (PPE).
• Adhere to all applicable environmental, industry, and regulatory requirements.
• Maintain and continuously enhance technical proficiency across Johnson Controls’ product portfolio through training and field experience

What we look for

Required

• Technical qualification in HVAC, Refrigeration, or a related trade from a recognized Industrial Training Institute or equivalent.
• Advanced system-level knowledge of chillers and complex HVAC products.
• 10–12 years of proven hands-on experience in chiller repair, advanced troubleshooting, commissioning, and servicing of HVAC systems.
• Position is not permanently site-based; requires mobility across multiple locations.
• Limited headcount role requiring high technical specialization and autonomy.