SPA Receptionist

Minor International; Ras Al Khaimah; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading spa management company in Ras Al Khaimah seeks a Spa Receptionist to assist in day-to-day operations and act as a liaison between guests and staff. The ideal candidate will have a Bachelor Degree and at least 2 years of experience in a similar role. Key responsibilities include implementing marketing efforts, scheduling, and providing excellent customer service. Candidates should be proficient in English and have strong communication skills. This is a full-time position with no remote work options.

Qualifications

• At least 2 years experience in Spa Receptionist.
• Proficiency in English communication and computer literate.
• Strong communication skills in both English and Thai.

Responsibilities

• Assist the spa manager in organizing day-to-day operations.
• Act as a liaison between spa manager, team members, and guests.
• Implement marketing and promotion efforts.
• Generate up-selling techniques.
• Create receptionist schedules.
• Mediating disputes & complaints from customers.
• Stock monitoring and promoting products to clients.
• Keep all areas clean and organized.

Skills

Excellent communication

Organizational skills

Customer service skills

Problem-solving abilities

Proficiency in English

Strong interpersonal skills

Knowledge of spa therapy

Education

Bachelor Degree in any field

Job description

Overview

To assist spa manager in organizing the overall day-to-day spa operations and administration as assigned. The general responsibilities include acting as a liaison between spa manager, team member and guests implementing marketing and promotion efforts, generate up-selling techniques, creating receptionist schedule, mediating disputes & complaints from customers and assisting the guests in professional and helpful manner. Your responsibility will include stock monitoring, promoting products to clients and keeping all areas clean and organized. You will play a big role in creating amazing stories for our guests.

Responsibilities

• Assist the spa manager in organizing the overall day-to-day spa operations and administration as assigned.
• Act as a liaison between the spa manager, team members, and guests.
• Implement marketing and promotion efforts.
• Generate up-selling techniques.
• Create receptionist schedules.
• Mediating disputes & complaints from customers and assist the guests in a professional and helpful manner.
• Stock monitoring and promoting products to clients.
• Keep all areas clean and organized.
• Play a role in creating engaging experiences for guests.

Qualifications

• At least Bachelor Degree in any field
• At least 2 year experience in Spa Receptionist
• In depth knowledge of spa therapy
• Proficiency in English communication and computer literate
• Excellent communication and organizational skills
• Strong communication skills in both English and Thai
• Strong interpersonal and problem solving abilities
• Good customer services skills and service mind

Remote Work

No

Employment Type

Full-time