Spa Coordinator – Emiratisation Program (Abu Dhabi)

Shangri-La Hotel; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel group in Abu Dhabi is seeking a Chi Spa Coordinator for its Emiratisation Program. This role involves coordinating spa reservations, managing guest interactions, and maintaining administrative records. Ideal candidates will exhibit strong customer service and organizational skills, and fresh graduates are welcomed to apply. Opportunities for personal growth and professional development are offered, along with competitive benefits and a supportive work environment.

Benefits

Competitive benefits

Recognition programs

Colleague stay/travel perks

Qualifications

• Strong customer service and interpersonal skills are essential.
• Good organizational skills and attention to detail.
• Proactive, reliable, willing to learn and grow.
• Represent Emirati values with culturally sensitive service.
• Fresh graduates and candidates with limited experience are encouraged to apply.
• Proficiency in MS Office; Arabic and English required.

Responsibilities

• Coordinate spa reservations and guest appointments accurately.
• Greet spa guests and manage check-in/check-out procedures.
• Maintain accurate records and documentation for the spa.
• Coordinate with teams to ensure seamless spa operations.
• Support spa promotions and service quality initiatives.

Skills

Customer service skills

Organizational skills

Proactivity

Interpersonal skills

Attention to detail

MS Office proficiency

Arabic language skills

English language skills

Job description

A luxury hotel group in Abu Dhabi is seeking a Chi Spa Coordinator for its Emiratisation Program. This role involves coordinating spa reservations, managing guest interactions, and maintaining administrative records. Ideal candidates will exhibit strong customer service and organizational skills, and fresh graduates are welcomed to apply. Opportunities for personal growth and professional development are offered, along with competitive benefits and a supportive work environment.