Senior Waitress

1st-jobs.com; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A restaurant in Abu Dhabi is looking for a dynamic Senior Waitress. Responsibilities include providing exceptional service, training staff, and ensuring a smooth operation. The ideal candidate has a hospitality background, strong communication skills, and the ability to thrive under pressure in a multicultural environment.

Qualifications

• Maximum of two years of experience in a similar role.
• Previous experiences in leadership and supervisory roles are a plus.

Responsibilities

• Provide professional service to guests and ensure a memorable dining experience.
• Conduct training sessions with assigned team following departmental SOPs.
• Monitor duty schedules for the team.

Skills

Fluency in written and spoken English

Customer care

Teamwork

Effective communication

Education

Diploma/degree in hospitality

Tools

Micros

Job description

Overview

We are currently seeking for dynamic and self motivated Senior Waitress for a restaurant in Abu Dhabi.

As a Senior Waitress you are responsible to provide professional service to our guests, ensuring their restaurant visit will become a memorable dining experience whereby your role will include key responsibilities such as:

Responsibilities

• Work in close cooperation with the Kitchen and Stewarding as well as the Outlet Cashiers to ensure a smooth running operation
• Conduct regular training sessions with the assigned team in line with the departmental SOPs
• Monitor duty schedules for the respective team
• Ensure the proper appearance and grooming of assigned employees
• Work towards the timely set up of the assigned Food & Beverage outlet, according to the meal settings and in line with the opening hours
• Handle the welcome of arriving guests and their seating through the hostess and take over, if she is not available
• Maintain a professional and friendly relationship with the outlet patrons to ensure their well-being
• Familiar with the outlets menu, promotional activities and other relevant issues concerning the outlet and the hotel
• Contribute to meet and maximize the monthly revenue budget for the respective outlet

Education, Qualifications & Experiences

You should ideally have a diploma / degree in the hospitality field or with a maximum of two years experiences in a similar role. You must also have fluency in both written and spoken English and a wide familiarity with Micros would be desirable. Previous experiences in leadership and supervisory roles are a definite plus.

The ideal candidate will be a well-presented and groomed individual with an outgoing and friendly attitude and a high aptitude for customer care. You are a hands-on and proactive person with a charismatic and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multicultural team and guests alike while possessing the following additional competencies:

Competencies

• Understanding Hotel Operations
• Effective Communication
• Planning for Business
• Supervising People
• Understanding Differences
• Supervising Operations
• Teamwork
• Adaptability
• Customer Focus
• Drive for Results