Senior Specialist - Drivers & Institutes Licensing Regulation

Roads and Transport Authority; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A governmental transportation agency in Dubai is seeking an experienced professional to develop and manage training standards for driving instructors and assess training programs for compliance with regulations. The ideal candidate will have at least 8 years of experience, a Bachelor's degree in business or economics, and skills in planning, analysis, and communication. This role offers a chance to make impactful changes in training and licensing processes in a fast-paced environment.

Qualifications

• 8 years of relevant working experience.
• Highly detailed-oriented with exceptional organization skills.
• Knowledge of licensing laws and procedures.

Responsibilities

• Study institute service fees and prepare training contracts.
• Identify gaps and suggest corrective actions.
• Coordinate development with all stakeholders.
• Review and assess training methodologies as per international standards.
• Manage relations with accredited service providers.

Skills

Results-driven

Planning and organizational skills

Analytical thinking

Interpersonal communication

Problem-solving

Team collaboration

Education

Bachelor degree in Economics/Business Administration

Master’s degree (preferred)

Tools

Office productivity software

Job description

Description - External

• Study institute service fees and prepare standardized training contracts.
• Identify the gaps in the current situation and suggest Corrective Actions & Areas of Improvement in consultation with the Section Manager.
• Coordinate with all stakeholders concerned in development, enhancement, deployment and measurement of all development and effectiveness programs and processes.
• Develop, review, and assess training excellence methodologies, policies and processes, its implementation outcomes as per international standards.
• Prepare of all technical standards, methodologies and mechanisms related to new driving instructor/examiner training, assessing and retraining.
• Identify and study all training materials used in the training, in accordance with the standards and requirements and benchmark them with global practice and traffic safety requirements.
• Prepare legislation and laws to regulate drivers licensing activities with service providers, including the institutes, training centers and authorized agents that govern and determine the relationship with them.
• Perform other responsibilities associated with the position as appropriate.
• Prepare and update agreements and memoranda of understanding with driving institutes, service providers and accredited agents in a manner that ensures full clarity in the common roles and responsibilities and measuring the performance of those agreements.
• Manage the relationship with accredited service providers and agents, including holding meetings and field visits, following up their performance and preparing the necessary recommendations to develop and raise the efficiency of institutes' performance.

Qualifications - External

• Education – Bachelor degree in Economics/ Business Administration from a recognized university, Master’s degree is preferred.
• Skills – Results-driven achiever with exemplary planning and organizational skills, along with a high degree of detail orientation.
• Goal-driven leader who maintains a productive climate and confidently motivates, mobilizes, and coaches employees to meet high performance standards.
• Highly analytical thinking with demonstrated talent for identifying, scrutinizing, improving, and streamlining complex work processes.
• 8 years of working experience.
• Resourceful team player who excels at building trusting relationships with customers and colleagues.
• Exceptional listener and communicator who effectively conveys information verbally and in writing.
• Knowledge of procedures and federal and local laws relating to the Authority and the Interior in the area of licensing institutions and drivers license.
• Flexible team player who thrives in environments requiring ability to effectively prioritize and juggle multiple concurrent projects.
• Innovative problem-solver who can generate workable solutions and resolve complaints.
• Computer-literate performer with extensive software proficiency covering wide variety of applications.