Senior Solution Sales Executive - CX

SAP - Germany; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A global technology leader is seeking a Customer Experience Solution Sales Executive in Dubai. This role involves selling SAP's CX products, maintaining customer relationships, and ensuring solutions are adopted. Candidates should have advanced business and technical skills with several years of experience, focusing on customer engagement to drive revenue growth. Enjoy a supportive environment emphasizing personal growth and inclusion.

Benefits

Great benefits

Continuous learning and skill growth

Flexible working models

Qualifications

• Several years of experience with increasing responsibility.
• Ability to cultivate long-lasting customer relationships.
• Advanced knowledge in one or more technical/business areas.

Responsibilities

• Responsible for delivery of outcomes for assigned projects.
• Maintains customer relationships and influences requirements.
• Owns the continuity and expansion of ongoing business.

Skills

Customer focus

Advanced technical skills

Business acumen

Job description

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

The SAP Customer Experience (CX) Solution Sales Executive is responsible for selling a defined portfolio of SAP CX products solutions across a targeted line of business or buying centre such as Marketing, Sales, Service, Commerce, and Customer Data. This role focuses on helping customers modernize customer engagement, unify experiences, and drive revenue growth through SAP’s CX suite. Supports efforts to ensure solutions are adopted and value is realized. Responsible for the continuity and expansion of the customer's ongoing business with SAP. Focused on named existing and/or prospective accounts. Maintains customer relationship and influences customers' requirements' specification.

Typically carries a quota.

Accountability

• Responsible for delivery of outcome of assigned projects or areas of responsibility.
• Internally recognized senior on complex technical and business matters.
• Works on large, complex activities, using demonstrated creativity and expertise and applying specialist professional knowledge to deliver high quality results / technical solutions.
• Collaborates in devising long-term concepts.
• May include team lead or supervisory responsibilities.

Complexity

• Contributes independently, resolves complex issues in own specialist area (e.g. cross-functional or cross-country projects).
• Works independently on topics while setting priorities having sole responsibility.
• Provides regular project status and updates.
• Decisions/solutions can enhance essentially current and future design and strategy.
• Enhance complex systems & processes.

Experience

• Advanced technical or business skills and special knowledge in one /several areas.
• Individuals with a customer focus have developed the acumen to cultivate and develop lasting customer relations.
• Typically, several years’ experience with increasing amount of responsibility.

Communication

• Builds and maintains partnerships with internal and external customers and partners.
• Contributes actively to build common ground for cooperation.
• Communicates clear and conveying processes & policies in a way that others can understand.
• Communicates relevant messages in a timely manner and with constructive feedback to cross functional colleagues & managers.

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and is in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [e-mail]. For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements. Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process. Requisition ID: 443001 | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid