Senior Service Lead - Key Projects (Field Operations)

OTIS; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A global elevator and escalator company seeks a Service Supervisor to manage service operations in Abu Dhabi. The ideal candidate will have a Bachelor's degree in engineering and a minimum of 7 years' experience in a supervisory role. Responsibilities include overseeing maintenance operations, conducting safety audits, and ensuring team productivity. This position offers opportunities for growth within a diverse and innovative firm committed to safety and quality.

Benefits

Employee Scholar Program

Opportunities for training and leadership development

Diverse and inclusive workplace

Qualifications

• Minimum of 7 years of experience as a Service Supervisor.
• Experience handling key clients is preferred.

Responsibilities

• Manage the service field operations within the assigned geographical area.
• Provide management information and insights on work area performance.
• Conduct safety audits to ensure compliance with procedures.
• Track team utilization to ensure productivity in operations.
• Support and train junior colleagues in service operations.

Skills

Team management

Performance evaluation

Customer relationship management

Technical support

Safety auditing

Education

Bachelor's degree in engineering

Job description

A global elevator and escalator company seeks a Service Supervisor to manage service operations in Abu Dhabi. The ideal candidate will have a Bachelor's degree in engineering and a minimum of 7 years' experience in a supervisory role. Responsibilities include overseeing maintenance operations, conducting safety audits, and ensuring team productivity. This position offers opportunities for growth within a diverse and innovative firm committed to safety and quality.