Sr. Sales Engineer
Reporting To
Sales Head UAE & Exports - HVAC & BI
Job Objectives
Work closely with customers to manage sales inquiries, handle tenders, address technical queries, generate leads, and drive sales growth.
Responsibilities
- Provides Pre‑Sales product knowledge and solution. Partner with Sales / Business Development team to close deals and achieve sales goals.
- Identifies business opportunities by researching, identifying prospects, and analysing sales leads.
- Prepares sales reports by collecting, analysing, and summarizing information.
- Supports the salesforce and leads the technical aspect of the selling process, including developing and conducting professional product presentations and demonstrations to generate sales and meet revenue objectives.
- Increase the sale of product by establishing contact and developing relationships with prospects and recommending solutions.
- Carrying out tender responses, answering and expanding on functional/technical requirements within complex tender documents of potential clients.
- Actively research and maintain a thorough understanding of our own products and competitor strengths and weaknesses.
- Work with the Business Development team to ensure that all sales documentation and collateral is kept up to date.
- Provide high‑quality sales support and develop cost‑effective, resilient, innovative, and reliable solutions based on the most appropriate and latest technologies to win proposals and/or tenders and achieve high customer satisfaction for the services rendered.
- Keep oneself up to date on the latest technologies and products in the market, working closely with the sales team as the go‑to internal technical resource.
- Proactively engage customers primarily for all pre‑sales technical matters; use in‑depth product knowledge and technical skills to suggest and potentially develop product solutions for prospects.
- Act with urgency and precision to give users best‑in‑class pre-sales support, proposing technical and creative business solutions in support of sales objectives.
- Collaborate with internal teams to ensure customer satisfaction and the successful completion of projects.
- Achieve sales targets and contribute to the overall growth of the business.
Internal Interaction Relationships
- Plant Manager
- Supply Chain Manager
- Production Planning Team
- Operations Director
- Sales Teams and Sales Coordinators
- Marketing Manager
- Specs Team
- HR Director
External Interaction Relationships
- Clients
- Customers
- Vendors