Senior Crew Scheduling Officer

Royal Jet; Abu Dhabi; On-site; AED 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a skilled Flight Crew Scheduler to manage and optimize crew assignments for flights. This role involves coordinating with multiple departments to ensure compliance with safety standards and regulations. You will be responsible for verifying crew assignments, maintaining accurate documentation, and effectively communicating with crew members regarding schedules and changes. If you have a solid background in crew scheduling and a deep understanding of international operations requirements, this position offers an exciting opportunity to contribute to a dynamic aviation environment.

Qualifications

• 3+ years of experience in crew scheduling and planning.
• Knowledge of AIMS system implementation and operation is preferred.

Responsibilities

• Coordinate crew assignments with various departments for daily flights.
• Verify adequate crew assignments for all departing flights.
• Maintain crew documentation and monitor compliance with regulations.

Skills

Crew Scheduling

AIMS System Knowledge

International Operations Knowledge

Duty Time Limitations Knowledge

Problem-Solving Skills

Education

Bachelor's Degree

Job description

Job Description

Job Purpose:

In this role, you will plan and execute flight crew requirements for all flights, ensuring compliance with relevant regulations and safety standards. You will serve as the primary source for scheduling execution of flight crews and provide daily crewing information to scheduling management regarding crew utilization. This role combines pilot training responsibilities with operational scheduling and involves coordination with the training and flight rostering departments.

Key Duties and Responsibilities:

1. Coordinate with Sales, Operations, Services, Cabin Crew, and Technical Departments for daily flight crew assignments; respond promptly to sales inquiries regarding schedule changes.
2. Verify that all departing flights have adequate crew assigned, update AIMS with accurate crew data, and run the FRM system.
3. Update schedules with the actual timings of crew members' mandatory training and office duties.
4. Send precise flight and ground duty notifications to crew via SMS and email; follow up during shift changes to confirm receipt.
5. Communicate with crew regarding delays or schedule changes; update crew rosters with relevant indicators such as sick leave or standby status.
6. Handle incoming crew requests and forward them to appropriate departments.
7. Maintain crew contact, visa details, and upload information into AIMS.
8. Coordinate with Ground Operations regarding crew entry requirements and ensure proper documentation.
9. Reassign crew members reporting sick, fatigued, or delayed aircraft to other flights or duties.
10. Record daily crew duty, rest periods, and flight duty limit extensions in AIMS.
11. Maintain crew documentation in AIMS, including passports, visas, and contact details.
12. Monitor crew movements to ensure compliance with flight duty limitations per the operations manual.
13. Arrange transportation for crew as needed and update AIMS accordingly.

Skills:

• Minimum three (3) years of experience in crew scheduling and planning.
• Knowledge of AIMS system implementation and operation is preferred.
• Bachelor's Degree is desirable.
• Comprehensive understanding of international operations requirements and restrictions, including UAE GCAA regulations.
• Excellent knowledge of duty time limitations (CAP 371).
• Awareness of crew scheduling and product delivery, with the ability to troubleshoot scheduling issues.

Required Experience:

Senior IC