Senior Credit Controller

Dormakaba; Dubai; On-site; AED 90,000 - 110,000; Full time

Job summary

A leading security solutions provider in Dubai is looking for a Senior Credit Controller to manage credit and receivables. The role entails developing credit control policies, overseeing debt recovery, and collaborating closely with internal teams. Candidates must have a Bachelor's degree, 7-10 years in credit control, particularly in construction, and proficiency in SAP. Excellent negotiation and communication skills in English are essential, with Arabic as a plus.

Qualifications

• 710 years of credit control and AR management experience with at least 3 years in a senior or supervisory capacity.
• Experience in the construction, engineering or project-based industries.
• Solid experience managing complex contracts, Letters of Credit and guarantees.

Responsibilities

• Develop and implement credit control policies and procedures.
• Assess and approve customer credit applications and define credit limits.
• Drive receivables collection and overdue debt recovery strategies.
• Oversee AR reconciliations and ensure accurate cash allocations in SAP.
• Produce timely AR reports and actionable insights for leadership.

Skills

Credit control expertise

Accounts receivable management

Negotiation skills

Fluent in English

Advanced Excel skills

Education

Bachelor's degree in Finance, Accounting, or Business

Tools

SAP ERP

Job description

We are looking for an accomplished Senior Credit Controller to join our Finance team and take ownership of credit and receivables management. This critical role is central to safeguarding cash flow strengthening financial governance and enabling business growth through effective credit risk management.

The successful candidate will bring not only deep expertise in credit control and AR management but also proven experience in the construction or project-based industries where complex contracts extended payment terms Letters of Credit and performance guarantees are part of day-to-day operations.

Key Responsibilities

• Develop implement and oversee credit control policies and procedures ensuring compliance with both global frameworks and regional requirements.
• Assess and approve customer credit applications define credit limits and manage Letters of Credit and guarantees to mitigate financial exposure.
• Drive receivables collection and overdue debt recovery strategies achieving reduction in DSO and strengthening cash flow.
• Oversee AR reconciliations monthly Statements of Account and ensure accurate daily cash allocations in SAP.
• Partner closely with Sales Customer Service Projects and Finance teams to align commercial decisions with credit risk considerations.
• Produce accurate timely AR reports and actionable insights for senior leadership.
• Lead discussions and negotiations with customers on overdue accounts terms and settlements while maintaining strong business relationships.
• Manage escalations including coordination with external legal advisors on recoveries when required.

Candidate Profile

• Bachelors degree in Finance Accounting or Business.
• 710 years of credit control and AR management experience with at least 3 years in a senior or supervisory capacity.
• Solid experience in the construction engineering or project-based industries including handling complex contracts Letters of Credit and guarantees.
• Strong working knowledge of SAP ERP and advanced Excel skills.
• Demonstrated success in reducing DSO and managing large multi-entity AR portfolios.
• Skilled negotiator with the ability to influence senior stakeholders while maintaining strong customer relationships.
• Fluent in English; proficiency in Arabic is an advantage.

Required Experience

Senior IC