Security Supervisor - The WB Abu Dhabi, Curio Collection by Hilton

Hilton Worldwide, Inc.; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A global hospitality company seeks a Security Supervisor in Abu Dhabi. You will direct security personnel to ensure a safe environment for guests and staff, complying with safety laws and hotel emergency procedures. The ideal candidate has strong leadership and communication skills, security supervisory experience, and a commitment to customer service. You will also manage key control and plan staff training to enhance security awareness. Join a team dedicated to delivering remarkable hospitality experiences!

Qualifications

• Management of key control within all departments.
• Previous experience in same or similar role.
• First Aid certification would be an advantage.

Responsibilities

• Direct and coordinate the activities of security personnel.
• Ensure compliance with local safety regulations.
• Organise patrolling of the property.
• Prepare incident reports and follow up on allegations.

Skills

Security industry experience in supervisory capacity

Good leadership, interpersonal and communication skills

Organised and systematic approach to problem solving

Ability to listen and respond to demanding guest needs

Committed to delivering high levels of customer service

Flexibility to respond to a range of different work situations

Ability to work under pressure

Job description

Job Description - Security Supervisor - The WB™ Abu Dhabi, Curio Collection by Hilton™ (HOT0C7KF)

Job Description

Job Number: HOT0C7KF

Work Locations

THE WB Abu Dhabi, Curio Collection by Hilton Yas Leisure Drive, Yas Island Abu Dhabi

A Security Supervisors directs security personal and works with Department Heads to deliver a safe Guest and Team Member experience while ensuring compliance with local safety legislation and hotel emergency procedures.

What will I be doing?

As a Security Supervisors, you will be responsible for directing and coordinating the activities of security personnel, work with Department Heads to confirm all staff understands security procedures, and organising patrolling of the property to deliver a safe Guest and Team Member experience. A Security Supervisor will also be required to ensure that hotel is in compliance with all local safety regulations and is conversant with hotel emergency procedures. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Maintain good communication and work relationships in all areas of the hotel
• Liaise with government and law enforcement agencies as necessary
• Coordinate additional personnel for Conference and Banqueting functions
• Organise patrolling of all boundary areas, bedrooms, offices, storage areas, public areas, and function rooms
• Assist the hotel in complying with Local Fire Safety Legislation
• Assist the hotel with Local Safety Legislation to ensure compliance of the security department
• Ensure tours are carried out for the purpose of fire prevention, safe means of escape, and security
• Inquire as necessary into and report upon any thefts within the hotel using your discretion in connection with any of these matters that you deem should be reported to the police
• Direct and coordinate the activities of all security personnel, engage in the implementation of safety and security procedures for the department, and provide assistance and advice to other departments in relation to security
• Prepare incident reports and ensure all allegations are properly followed up
• Liaise with Departmental Heads to ensure hotel staff is aware of their security responsibilities
• Plan, deliver and facilitate regular staff awareness training
• Be fully conversant of company terrorist procedures and convey to staff
• Be fully conversant with hotel Fire and Emergency procedures
• Responsible for management of key control within all departments

What are we looking for?

A Security Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Organised and systematic approach to problem solving
• Security industry experience in supervisory capacity
• Ability to listen and respond to demanding guest needs
• Good leadership, interpersonal and communication skills
• Accountable and resilient
• Committed to delivering high levels of customer service
• Ability to work under pressure
• Flexibility to respond to a range of different work situations
• Good grooming standards

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous experience in same or similar role
• First Aid

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!