Sales Operations

Ladwig consulting; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading real estate developer in Abu Dhabi is seeking a detail-oriented Sales Operations Specialist. The role focuses on managing CRM systems, supporting the sales team, and providing actionable insights through performance tracking and reporting. Candidates should have a Bachelor's in Business Administration or similar, along with 3+ years of relevant experience in sales operations within the real estate sector. Competitive salary and benefits offered.

Benefits

Competitive salary and benefits package

Career growth potential

Opportunity to work on luxury projects

Qualifications

• 3+ years of experience in sales operations or CRM management in real estate.
• Strong proficiency in CRM systems.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Manage and update the CRM system.
• Support sales operations and prepare documentation.
• Monitor sales targets and generate reports.

Skills

CRM management

Data management

Organizational skills

Communication skills

Attention to detail

Education

Bachelor’s degree in Business Administration, Marketing, or a related field

Tools

Salesforce

HubSpot

Job description

Location: Abu Dhabi, UAE

About the Role:

We are looking for a detail-oriented and proactive Sales Operations Specialist to manage and optimize the sales processes for our premium residential projects. The role involves overseeing the CRM system, ensuring data accuracy, supporting the sales team with operational tasks, and providing management with clear insights through reporting and analytics.

Key Responsibilities:

• CRM Management
  • Maintain and update the real estate CRM system, including leads, opportunities, listings, clients, and brokers.
  • Ensure accuracy, consistency, and integrity of all client and property data.
  • Customize workflows, dashboards, and reports based on management requirements.
  • Integrate CRM with marketing tools, property portals, and communication platforms.
• Sales Support & Operations
  • Support day-to-day sales operations, including preparation of documentation, proposals, and agreements.
  • Coordinate with sales agents, brokers, and clients to ensure smooth transactions and timely follow-ups.
  • Maintain and regularly update the inventory of available units, ensuring accurate distribution to the sales team and brokers.
• Performance Tracking & Reporting
  • Monitor and track sales targets, performance metrics, and pipeline status.
  • Generate periodic reports and analytics to provide actionable insights to senior management.
  • Identify operational gaps and propose process improvements to enhance sales efficiency.

Qualifications & Requirements:

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• 3+ years of experience in a sales operations, CRM management, or similar role within the real estate sector.
• Strong proficiency in CRM systems (Salesforce, HubSpot, or real estate-specific CRMs).
• Excellent data management and reporting skills.
• Strong organizational, communication, and coordination abilities.
• High attention to detail and ability to thrive in a fast-paced environment.
• Proficiency in English; Arabic is an advantage.

Why Join Us:

• Be part of a leading developer delivering luxury projects in Abu Dhabi.
• Opportunity to work on high-value projects with strong career growth potential.
• Competitive salary and benefits package.