Sales & Business Development Manager â E-Commerce Courier & Express Logistics

Oceanicresources; Dubai; On-site; AED 150,000 - 200,000; Full time

Job summary

A regional logistics provider in the UAE is seeking a Sales & Business Development Manager to drive growth in e-commerce courier and express logistics. The successful candidate will have at least 4 years of experience in sales, a strong network in the UAE market, and the ability to build client relationships. This role involves managing sales cycles and collaborating with cross-functional teams to deliver tailored solutions.

Qualifications

• Minimum of 4 years of sales and business development experience.
• Strong understanding of the UAE market.
• Proven success in acquiring and managing key accounts.

Responsibilities

• Develop new business opportunities in the UAE.
• Manage the full sales cycle from lead generation to closing.
• Build and maintain client relationships.

Skills

Sales experience

Business development

Client relationship management

Negotiation skills

Communication skills

Education

Diploma or higher qualification in business logistics

Tools

MS Office (Excel, Word)

CRM platforms

Job description

Overview

Job Title: Sales & Business Development Manager E-Commerce Courier & Express Logistics

Location: UAE-based

Reports To: Commercial Director

Job Purpose:
We are seeking an experienced and driven Sales & Business Development Manager to join a fast-growing e-commerce courier and express logistics provider serving the UAE market. In this role you will be responsible for driving business growth by selling tailored express delivery solutions to a variety of clients including retailers e-commerce platforms and businesses requiring fast reliable logistics services. You will play a key role in building long-term partnerships and maximizing sales revenue in a highly competitive and dynamic industry.

Key Responsibilities

Business Development & Market Growth:

• Develop and grow new business opportunities across the UAE for e-commerce courier and express delivery solutions.
• Identify key market segments and prospects particularly within online retail marketplaces and SMEs requiring express logistics.
• Manage the full sales cycle from lead generation to closing and post-sales relationship management.
• Collaborate closely with internal commercial and operational teams to design and deliver solutions that meet client needs.

Client Relationship Management:

• Build manage and nurture relationships with clients to ensure strong retention and repeat business.
• Address client concerns and support issue resolution quickly and effectively.
• Ensure smooth client onboarding and ongoing engagement through regular communication and performance reviews.

Reporting and Strategic Alignment:

• Monitor sales pipelines and report regularly to the Commercial Director on activity progress and market feedback.
• Contribute to pricing strategies service enhancements and market penetration initiatives.
• Ensure CRM data is kept up to date and used effectively to track growth and opportunities.

Cross-Functional Collaboration:

• Work closely with operations and technology teams to ensure service delivery excellence.
• Participate in management meetings and support strategic planning and departmental initiatives.
• Support leadership development within the sales and commercial teams.

Occasional Duties:

• Perform other duties as assigned by the Commercial Director to support business growth and market development.

Key Contacts:

• Engage regularly with internal stakeholders across sales operations and management to align business goals and deliver client satisfaction.

Decision-Making and Financial Authority:

• As delegated by the Commercial Director.

Person Specification

Education:

• Diploma or higher qualification in business logistics or a related field.

Experience:

• Minimum of 4 years of sales and business development experience within express logistics courier services or e-commerce logistics.
• Strong network and understanding of the UAE market with proven success in acquiring and managing key accounts.
• Excellent communication negotiation and presentation skills.

Job-Specific Skills:

• Strong ability to tailor express logistics solutions to meet diverse customer needs.
• Effective relationship-building and client management skills.
• Proficiency in MS Office (Excel Word) and CRM platforms.

Generic Skills:

• Strong interpersonal and influencing abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Excellent time management reporting and organizational skills.

To apply please send your CV to

Required Experience:

Manager