Sales Associate - Mass Recruitment

Azadea Group; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading retail company in the United Arab Emirates is seeking a Sales Associate to provide excellent customer service. You will assist customers, handle transactions, and maintain stock levels while ensuring the store environment meets the company's standards. Experience in a similar role is preferred, particularly in retail. This position requires effective communication skills and the ability to manage cash register operations accurately.

Qualifications

• Previous experience in retail or a customer service role is a plus.
• Ability to handle transactions accurately and effectively.
• Strong communication skills to interact with customers.

Responsibilities

• Greet and assist customers ensuring quality service.
• Handle cash register transactions effectively.
• Maintain inventory records and report discrepancies.
• Ensure the shop environment is clean and aligned with brand standards.

Skills

Customer service

Cash handling

Inventory management

Up-selling

Job description

Job Description - Sales Associate - Mass Recruitment (SAL000995)

Sales Associate - Mass Recruitment (SAL000995)

Description

• Greet customers, offer assistance and serve them in order to ensure their needs are answered in a timely manner and in compliance with quality and customer service standards
• Provide exceptional customer service by performing up-selling, cross-selling, suggesting alternatives and following up on customers' requests
• Ensure smooth and efficient receiving process of items/shipments, as well as accurate stock keeping preventing security risks and thefts by performing physical and electronic inventory as required, reporting broken alarms, incidents, suspicious activities
• Arrange and replenish on a continuous basis the shop shelves and ensure that the shop floor and shelves are kept clean and tidy at all times in alignment with the brand's image and coordination standards
• Handle cash register and transactions with the customers in an effective and accurate manner as required
• Specific for Fashion: Take accurate measurements for any needed alteration, assign price according to set price list (when applicable) and coordinate needed alterations
• Specific for Multimedia: Up-sell and cross-sell products and services in order to reach hourly and daily sales targets
• Specific for Multimedia: Inform Department Manager of unavailable and nonperforming products
• Specific for Multimedia: Merchandize products under the appropriate sections according to sales trends, date of release, and as per the Department Manager recommendations