Resident Experience & Community Operations Lead

Arada; Sharjah; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading community management company in Sharjah seeks a Community Manager to oversee day-to-day operations and enhance resident experiences. The ideal candidate will have 5–8 years of experience in community management or related fields, preferably within UAE master-planned communities. Responsibilities include maintaining high satisfaction levels, managing multiple stakeholders, and ensuring compliance with community regulations. Strong communication skills and a customer-centric mindset are essential for this role.

Qualifications

• 5–8 years of experience in community management, property management, facilities management, or customer experience.
• Experience in UAE master-planned communities is highly preferred.
• Ability to manage multiple stakeholders and vendors.

Responsibilities

• Act as the primary contact for residents, ensuring satisfaction and timely resolutions.
• Manage daily community operations and oversee service delivery.
• Conduct regular site inspections to maintain standards.

Skills

Customer service

Communication skills

Stakeholder management

Conflict resolution

Education

Bachelor's degree in Civil Engineering, Hospitality Management, Real Estate, or a related field

Tools

MS Office

Community/property management systems

Job description

A leading community management company in Sharjah seeks a Community Manager to oversee day-to-day operations and enhance resident experiences. The ideal candidate will have 5–8 years of experience in community management or related fields, preferably within UAE master-planned communities. Responsibilities include maintaining high satisfaction levels, managing multiple stakeholders, and ensuring compliance with community regulations. Strong communication skills and a customer-centric mindset are essential for this role.