Recreation Supervisor

Rotana Ras Al Khaimah - The Mangroves; Ras Al Khaimah; On-site; AED 120,000 - 200,000; Full time

Job summary

A prominent resort in the UAE is seeking a Recreation Supervisor to oversee the club's facilities and staff. The ideal candidate will ensure health club responsibilities are carried out efficiently, supervise daily operations, and foster a positive customer experience. Qualifications include a diploma or degree in the sports/leisure field and fluency in English, along with strong leadership and problem-solving skills. This role is key to maintaining cleanliness, safety, and member satisfaction at the club.

Qualifications

• Diploma or degree in sports or leisure field with relevant experience.
• Fluency in written and spoken English.
• Computer knowledge is an advantage.

Responsibilities

• Supervise club’s facilities and staff in the absence of the assistant manager.
• Implement and monitor cleaning and maintenance checklists.
• Prepare weekly duty roster and brief employees.

Skills

Problem-solving

Customer care

Leadership

Teamwork

Effective communication

Education

Diploma/degree in sports/leisure field

Job description

Job Description

We are currently looking for dynamic and self‑motivated recreation professionals who want to advance their careers.

As a Recreation Supervisor you are responsible for supervising the club’s facilities and employees in the absence of the Assistant Recreation Manager, ensuring that all health‑club responsibilities are carried out efficiently and timely. Your role will include key responsibilities such as:

• Daily briefing with Recreation Manager / Assistant Recreation Manager and employees
• Completely understand and enforce club’s rules and regulations
• Update and develop SOPs for all work areas and ensure all employees are fully trained to perform their duties as per the standards
• Understand and be familiar with all the facilities, memberships and services provided
• Implement a daily / weekly / monthly cleaning and maintenance checklist for all relevant employees and ensure it is acted upon
• Ensure the club is clean and tidy and the setup of the club is proper at all times
• Ensure all safety and cleaning standards are maintained throughout the daily operation
• Ensure that guests adhere to all club’s rules and regulations
• Responsible for preparing the weekly duty roster

Skills

Education, Qualifications & Experiences

You should ideally have a diploma / degree in the sports / leisure field with previous similar work experience. You must also have fluency in both written and spoken English and positively contribute to sales activities, thereby maximizing revenue and the ability to solve problems effectively. Computer knowledge is an advantage.

Knowledge & Competencies

The ideal candidate will be a positive, sporty and proactive individual with an outgoing, charismatic and approachable character and a high aptitude for customer care, good leadership skills and the capability to motivate and guide. You have the ability to develop and build relationships easily, while possessing following additional competencies:

• Understanding Hotel Operations
• Teamwork
• Planning for Business
• Supervising People
• Understanding Differences
• Supervising Operations
• Effective Communication
• Adaptability
• Customer Focus
• Driving for Results