Programs (Implementation) Manager

Caterpillar; United Arab Emirates; On-site; AED 200,000 - 300,000; Full time

Job summary

A global leader in construction equipment is seeking a Programs (Implementation) Manager to join their Strategy, Growth and Transformation team. This role will drive growth by delivering tailored solutions to customers in various regions, including Africa and the Middle East. The ideal candidate will have at least 8 years of experience in project management, possess strong data analysis skills, and be proficient in influencing stakeholders. A postgraduate qualification is preferred, and PMP certification is a plus. The position offers an opportunity to impact significant organizational strategies.

Qualifications

• Postgraduate qualification preferred.
• PMP certification will be advantageous.
• Minimum of 8–10 years of commercial project or programs management experience related to strategy implementation.

Responsibilities

• Organize and coordinate processes for all project teams within the program.
• Serve as a liaison among project teams and translate corporate objectives into program objectives.
• Plan and monitor program development to meet quality standards.

Skills

Data Gathering & Analysis

Data-Driven Decision Making

Influencing

Alignment

Cross-Team Integration

Program Management

Education

Postgraduate qualification

Tools

Data analysis tools

Job description

Career Area:

Strategy

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you’re part of a global team that cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

At Caterpillar, we’re committed to our customers, who build a better, more sustainable world with our products, services and solutions. We understand and show the value of why they should choose us. We’re exploring new ideas and opportunities – innovating to discover the breakthroughs necessary for tomorrow’s growth. Through it all, we are one team – creating and delivering world-class products, services and solutions superior to the competition. Learn more about the Caterpillar Experience.

Programs (Implementation) Manager

We are looking for a Programs (Implementation) Manager to join our Strategy, Growth and Transformation team within one of Construction Industries’ newly formed divisions: Customer Solutions Growth Regions. The division is regionally focused on Africa, the Middle East, Eurasia, Asia (excluding Japan), and Latin America (LATAM) and organized into three functional areas: Customer Facing, Customer Solutions, and Business Enablers.

This role is part of the Customer Solutions team, the engine of our business—driving growth by delivering tailored, territory-specific solutions that solve customer pain points, accelerate decision‑making, and enable profitable sales execution.

About Strategy, Growth and Transformation Team

The team provides data and insights for executive decision making and sales execution—ensuring that we are delivering our internal and external commitments as we set up the organization. We are responsible for driving accountability for results in Caterpillar and the Caterpillar dealer network. The team uses both structured and innovative problem solving to define opportunities and is a centre of excellence for key strategic projects to drive results.

What You Will Do (Responsibilities)

• Organize and coordinate processes and procedures for all project teams to follow within the program.
• Serve as a liaison and build bridges among project teams within the program; translate corporate objectives into program objectives and practices.
• Plan and monitor program development to ensure that quality standards and goals are achieved.
• Manage all aspects of an organizational program to ensure projects within the program are implemented, accepted, and accomplished within a set deadline.

What Will Put You Ahead (Preferred Skills)

• Postgraduate qualification preferred.
• PMP certification will be advantageous.
• Minimum of 8–10 years of commercial project or programs management experience related to strategy implementation.
• Ability to lead and oversee project roll‑outs with a clear understanding of phasing and governance standards.
• Proven experience working within multinational organizations and across multiple territories.

What You Have (Basic Skills Required)

Data Gathering & Analysis: Knowledge of data gathering and analysis tools, techniques, and processes; ability to collect and synthesize data from a variety of stakeholders and sources in an objective manner to reach a conclusion, goal, or judgment.

• Follow proper data gathering and analysis processes and policies.
• Report problems that arise in the data collection process.
• Participate in gathering and analyzing an organization's data based on requirements.
• Document data from various sources and in various formats.
• Utilize basic data collection and evaluation tools and techniques.

Data‑Driven Decision Making: Knowledge of the data‑driven decision‑making process and associated tools and techniques; ability to gather and analyze data to make organizational decisions that align with strategic business objectives and goals.

• Apply an assigned technique for data‑driven thinking in a decision‑making process.
• Discern between “signal” and “noise” when interpreting data.
• Identify, obtain, and organize relevant data and ideas.
• Participate in the process of choosing KPIs and metrics to influence decisions.
• Utilize the basic data collection and evaluation tools and techniques.

Influencing: Knowledge of effective influencing tactics and strategies; ability to impact decisions within and outside own organization.

• Develop basic persuasive arguments.
• Discuss organizational culture around providing input on decisions.
• Use active listening skills and probing techniques to surface opportunities to influence.
• Identify who the decision makers are and how they receive information.
• Regularly present ideas or suggestions to associates in persuasive terms.

Alignment: Knowledge of the importance of collaboration among team members and the ability to enroll stakeholders in communicating and coordinating activities to support the organization’s vision and strategies.

• Involve team in discussions focused on clarifying and improving broad commitment.
• Interpret the organization’s vision for external stakeholders.
• Establish clear expectations and accountabilities linked to the vision.
• Develop methods for effectively and consistently communicating strategy and operational goals.
• Help managers tailor approaches for mobilizing their team around the strategy.
• Refine operational priorities over time to preserve alignment with vision.

Cross‑Team Integration: Understanding of the importance of inter‑team collaboration in breaking down silos and achieving business results; ability to lead employees from various functions to communicate, coordinate work across divisions, and collaborate in solving problems as one team.

• Maintain a strong internal network that promotes informal collaboration.
• Share information that may be relevant to other teams across divisions.
• Assess the potential synergies from combining common practices across teams.
• Identify differences among teams that could cause barriers to effective integration.
• Apply relevant information gathered from comparable teams to own team.

Program Management: Knowledge of the policies and techniques to manage a set of related projects within a program; ability to plan, organize, monitor, and control the set of projects, ensuring efficient utilization of technical and administrative resources to achieve program objectives.

• Evaluate risks and vulnerabilities, and create contingency plans.
• Advise others on preferred tools, techniques and methods for estimating program cost and time.
• Conduct regular and ad‑hoc program reviews with project managers, team and clients.
• Coach others in maintaining open communication among project managers and interested parties.