Program Manager Packaging

Amazon; Dubai; On-site; AED 180,000 - 220,000; Full time

Job summary

A leading global e-commerce company in Dubai is seeking a Program Manager - Packaging to manage strategic projects and ensure successful program delivery across multiple organizations. The ideal candidate will have a Bachelor's degree and at least three years of program management experience, with skills in project management, stakeholder management, and process improvement. This role involves coordinating cross-functional teams to enhance program outcomes and communicate effectively with senior leadership.

Qualifications

• 3 years of program or project management experience.
• 3 years of working cross‑functionally with tech and non‑tech teams.
• Experience defining program requirements and using data to determine improvements.

Responsibilities

• Manage programs delivering projects across multiple organizations.
• Work with stakeholders to craft scalable solutions.
• Own program communication to drive timely decisions and escalate problems.

Skills

Project management

Cross-team coordination

Executive presentation skills

Stakeholder management

Process improvement initiatives

Advanced Excel (Pivot Tables, VLookups)

SQL

Education

Bachelor’s degree

Job description

Amazon MENA UFG team is looking for a Program Manager - Packaging with a strong delivery record and proven project management experience to own strategic tactical cross‑functional projects and programs. This role requires scoping and creating project plans, developing processes, coordinating and driving execution and communicating to senior management on status, risks and process/product changes. Cross‑team coordination, project management and executive presentation skills are essential.

Key Responsibilities

• Manage new and existing programs successfully delivering difficult projects and goals across multiple organizations
• Work directly with key internal stakeholders, customers and partner teams to craft and deliver scalable solutions
• Partner with other program managers to secure resources, scope efforts, set project priorities and milestones and drive delivery
• Own program communication accelerating progress by driving crisp and timely decisions, clearing blockers (e.g path to green) and escalating as appropriate
• Influence design and development of strategic processes
• Work with program managers and business leaders to communicate and deliver critical business initiatives
• Develop, implement and govern KPI reporting for a portfolio of programs providing visibility to the milestones and performance across all projects and using this data to drive/influence business decisions
• Engage other Amazon business units globally to share best practices and improve end‑to‑end outcomes for Amazon customers
• Manage post‑launch support plans (e.g. post‑mortem issue/ticket management etc.) and look for opportunities to improve program quality and operational excellence

Qualifications

• Bachelor’s degree
• 3 years of program or project management experience
• 3 years of working cross‑functionally with tech and non‑tech teams
• 3 years of defining and implementing process improvement initiatives using data and metrics
• Knowledge of Excel (Pivot Tables, VLookups) at an advanced level and SQL
• Experience defining program requirements and using data and metrics to determine improvements
• 3 years of driving end‑to‑end delivery and communicating results to senior leadership
• 3 years of driving process improvements
• Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
• Experience building processes, project management and schedules

Required Experience

Manager

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