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Product Design Lead - Banking UX & Service Design

VAM Systems

Dubai

On-site

AED 120,000 - 200,000

Full time

Today
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Job summary

A leading technology company in Dubai seeks a Product Design Lead to manage design efforts across digital products and offline interfaces. The ideal candidate will have 4-8 years of experience in product design UX/UI and proven skills in service design methodologies. Responsibilities include leading design projects, conducting user research, and collaborating with cross-functional teams. This full-time role does not offer remote work and requires strong design systems knowledge, enhancing the customer journey across various channels.

Qualifications

  • 4-8 years of experience in UX/UI product design and/or service design.
  • Experience leading complex cross-channel projects from discovery to delivery.
  • Strong portfolio showcasing service design and product design outcomes.

Responsibilities

  • Lead the design of end-to-end experiences connecting digital products and offline touchpoints.
  • Conduct service design activities including journey mapping and service blueprinting.
  • Drive product design execution from concept to delivery.

Skills

Product design UX/UI
Service design methodologies
Journey mapping
Figma
Adobe Creative Suite
Prototyping tools
Agile product development
User research
Usability testing

Education

Bachelor's degree in Design, HCI, or related field
Master's degree preferred

Tools

Prototyping tools
Figma
Adobe Creative Suite
Job description
A leading technology company in Dubai seeks a Product Design Lead to manage design efforts across digital products and offline interfaces. The ideal candidate will have 4-8 years of experience in product design UX/UI and proven skills in service design methodologies. Responsibilities include leading design projects, conducting user research, and collaborating with cross-functional teams. This full-time role does not offer remote work and requires strong design systems knowledge, enhancing the customer journey across various channels.
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