Product Design Lead - Banking UX & Service Design

VAM Systems; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading technology company in Dubai seeks a Product Design Lead to manage design efforts across digital products and offline interfaces. The ideal candidate will have 4-8 years of experience in product design UX/UI and proven skills in service design methodologies. Responsibilities include leading design projects, conducting user research, and collaborating with cross-functional teams. This full-time role does not offer remote work and requires strong design systems knowledge, enhancing the customer journey across various channels.

Qualifications

• 4-8 years of experience in UX/UI product design and/or service design.
• Experience leading complex cross-channel projects from discovery to delivery.
• Strong portfolio showcasing service design and product design outcomes.

Responsibilities

• Lead the design of end-to-end experiences connecting digital products and offline touchpoints.
• Conduct service design activities including journey mapping and service blueprinting.
• Drive product design execution from concept to delivery.

Skills

Product design UX/UI

Service design methodologies

Journey mapping

Figma

Adobe Creative Suite

Prototyping tools

Agile product development

User research

Usability testing

Education

Bachelor's degree in Design, HCI, or related field

Master's degree preferred

Tools

Prototyping tools

Figma

Adobe Creative Suite

Job description

A leading technology company in Dubai seeks a Product Design Lead to manage design efforts across digital products and offline interfaces. The ideal candidate will have 4-8 years of experience in product design UX/UI and proven skills in service design methodologies. Responsibilities include leading design projects, conducting user research, and collaborating with cross-functional teams. This full-time role does not offer remote work and requires strong design systems knowledge, enhancing the customer journey across various channels.