Product Design Lead - Banking

VAM Systems; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading technology company in Dubai seeks a Product Design Lead to manage design efforts across digital products and offline interfaces. The ideal candidate will have 4-8 years of experience in product design UX/UI and proven skills in service design methodologies. Responsibilities include leading design projects, conducting user research, and collaborating with cross-functional teams. This full-time role does not offer remote work and requires strong design systems knowledge, enhancing the customer journey across various channels.

Qualifications

• 4-8 years of experience in UX/UI product design and/or service design.
• Experience leading complex cross-channel projects from discovery to delivery.
• Strong portfolio showcasing service design and product design outcomes.

Responsibilities

• Lead the design of end-to-end experiences connecting digital products and offline touchpoints.
• Conduct service design activities including journey mapping and service blueprinting.
• Drive product design execution from concept to delivery.

Skills

Product design UX/UI

Service design methodologies

Journey mapping

Figma

Adobe Creative Suite

Prototyping tools

Agile product development

User research

Usability testing

Education

Bachelor's degree in Design, HCI, or related field

Master's degree preferred

Tools

Prototyping tools

Figma

Adobe Creative Suite

Job description

OVERVIEW

We are currently looking for Product Design Lead for our UAE operations with the following Skill set and terms & conditions.

TECHNICAL SKILLS & KNOWLEDGE

• Proven experience in product design UX/UI and service design methodologies.
• Skilled in journey mapping service blueprinting and experience strategy.
• Expertise in Figma Adobe Creative Suite and prototyping tools.
• Strong understanding of design systems and their application at scale.
• Familiarity with Agile and cross-functional product development.
• Experience conducting user research usability testing and rapid prototyping.

PREVIOUS EXPERIENCE

• 4-8 years of experience in UX/UI product design and/or service design.
• Experience leading complex cross-channel projects from discovery to delivery.
• Bachelors degree in Design HCI or a related field (Masters preferred).
• Prior experience working in multinational and dynamic organizations.
• Strong portfolio showcasing service design and product design outcomes.

KEY ACCOUNTABILITIES

• Lead the design of end-to-end experiences connecting digital products and offline touchpoints to deliver cohesive customer journeys.
• Conduct service design activities including journey mapping ecosystem mapping service blueprinting and opportunity identification.
• Drive product design execution from concept to delivery producing intuitive and visually engaging interfaces.
• Facilitate workshops with stakeholders and customers to uncover needs validate concepts and align on priorities.
• Partner closely with Product Managers Developers and Business Leads to ensure designs meet both user and business objectives.
• Establish and contribute to design systems and reusable components that ensure consistency across products and services.
• Translate customer research and data insights into actionable improvements for products services and processes.
• Mentor and guide junior designers promoting a culture of design excellence and innovation.

Joining time frame: 2 weeks (maximum 1 month)

Additional Information :

• Terms and conditions:
• Joining time frame: maximum 4 weeks
• Remote Work : No
• Employment Type : Full-time