Power BI – Customer Service – Banking

VAM Systems; Sharjah; On-site; AED 8,000 - 12,000; Full time

Job summary

A leading technology company is seeking a Customer Service Executive for their UAE operations. The role involves collecting and analyzing department requirements, preparing trend analysis reports, and assisting in documentation and reporting using Microsoft 365 tools. Candidates must possess strong communication skills, both verbal and written, and the ability to work under pressure. The company offers a prompt joining time frame of up to one month.

Responsibilities

• Collect and analyze department requirements and prepare trend analysis reports.
• Assist in preparing reports in Excel and dashboards.
• Ensure timely submission of required reports.

Skills

Excellent oral and written skills in English

Expert in Microsoft 365 (Excel, PPT, Power BI)

Strong written and verbal communication skills

Ability to work well under pressure

Job description

Job Description

We are currently looking Customer Service Executive for our UAE operations with the following terms & conditions.

Key Accountabilities

• Collect and analyze department requirements and prepare trend analysis reports from all monitoring activities within the Customer Experience Department.

Reporting & Documentation

• Assist in preparing reports in Excel and dashboards.
• Ensure timely submission of required reports.

Qualification & Experience

• Excellent oral and written skills in English.
• Must be an expert in Microsoft 365 (Excel, PPT, Power BI etc.).
• Strong written and verbal communication skills.
• Ability to work well under pressure and meet deadlines.

Joining time frame: 2 weeks (maximum 1 month)