Pool Attendant at InterContinental Dubai Marina Hotel & Residences

InterContinental Hotels Group; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hotel brand in the United Arab Emirates is seeking a Pool Attendant to provide exceptional service. Responsibilities include greeting guests, maintaining cleanliness of recreational areas, and ensuring guest safety. The ideal candidate has at least 1 year of luxury hospitality experience and excellent communication skills. This role offers competitive benefits and training opportunities, welcoming diversity and promoting a collaborative environment.

Benefits

Impressive room discounts

Training programs in the industry

Qualifications

• At least 1 year of experience in a similar role within luxury hospitality.

Responsibilities

• Greeting every guest with a warm smile.
• Assist guests with information about facilities.
• Respond promptly to guest requests.
• Ensure recreation areas are clean and organized.
• Set up furniture and equipment.
• Maintain and clean restrooms and changing areas.
• Monitor guest activity for safety.

Skills

Excellent verbal communication skills

Strong problem-solving abilities

Ability to remain calm under pressure

Multitasking abilities

Job description

As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

Each of our hotels cultivates a distinctive style and ambiance where we embrace every opportunity to give our guests a personal and enriching experience.

If you’d like to embrace a wider world of experiences and opportunities, we’d like to welcome you to join InterContinental Dubai Marina Hotel & Residences as a Pool Attendant. InterContinental Dubai Marina is a Five Star luxury hotel & residence in the heart of Dubai Marina with 328 rooms and residence suites, flexible event space and restaurants & bars. With over 30 languages and countries represented by the staff, the hotel weaves together an international five-star presence.

A little taste of your day-to-day:

• Greeting every guest with a warm, genuine smile upon arrival, setting a positive tone for their experience.
• Assist guests with information about the recreation facilities, spa services, and wellness programs.
• Respond promptly and courteously to guest requests or concerns, ensuring needs are met efficiently.
• Ensure the pool, gym, spa, and surrounding recreational areas are clean, well-organized, and visually appealing at all times.
• Set up and arrange furniture, fitness equipment, and poolside amenities as needed.
• Maintain and clean restrooms, changing rooms, and shower areas throughout your shift, ensuring they are sanitized, stocked with toiletries and towels, and always guest ready.
• Perform regular walk-throughs to identify and address any cleanliness or maintenance issues proactively.
• Distribute towels, water, and other guest essentials while monitoring inventory levels.
• Keep storage areas clean, organized, and well-supplied; report low stock to management in a timely manner.
• Adhere to safety protocols and cleanliness standards in line with health and hygiene regulations.
• Monitor guest activity in recreational areas to ensure rules are followed and everyone remains safe.
• Promptly report any facility damages, hazards, or equipment malfunctions to the appropriate team or supervisor.

Ideally, you’ll have some or all the following qualifications and experience we’re looking for:

• At least 1 year of experience in the similar role within luxury hospitality.
• Excellent verbal communication skills.
• Strong problem-solving and multitasking abilities.
• Ability to remain calm and courteous under pressure.

What you can expect from us:

We provide our team members with everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including impressive room discounts, and some of the best training in the industry.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees, promotinga culture of trust, support, and acceptance. We always welcome different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and become part of our ever-growing global family. Apply today and embark on your next exciting career journey with us!

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental® brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.