People Operations Specialist

ClearGrid; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A high-growth fintech company in Dubai is seeking an HR professional to manage employee inquiries and ensure compliance with UAE laws. This role offers the opportunity to contribute to building an exceptional employee experience and a compliant workplace while working closely with leadership. Candidates should have substantial experience in People Operations and a strong understanding of UAE labour laws. Join a collaborative team committed to innovation and excellence.

Qualifications

• 34 years in People Operations, HR Administration or Office Management in the UAE.
• Strong understanding of UAE labour law (onshore & freezone) and immigration processes.
• Fluent in English; Arabic is an advantage.

Responsibilities

• Serve as the go-to person for all employee inquiries across functions and locations.
• Ensure compliance with UAE labour laws and immigration requirements.
• Oversee daily office operations ensuring a professional work environment.
• Support company-wide people and culture initiatives.

Skills

Excellent organisational and multitasking abilities

Strong problem-solving skills

Vendor management skills

Proficiency in Google Workspace/Microsoft Office

HRIS and data reporting experience

Job description

Key Responsibilities

People Operations & Employee Experience

Serve as the go-to person for all employee inquiries across functions and locations ensuring quick resolutions and a seamless employee journey from onboarding to offboarding.

Liaise with the companys PRO to coordinate visa applications, work permits, medicals, Emirates ID processing and renewals in compliance with UAE laws (both onshore and freezone).

Prepare issue and track employment contracts, renewals and terminations in line with labour law and internal policies.

Maintain accurate and confidential employee records, HRIS data and compliance documentation.

Coordinate and execute engaging onboarding experiences for new hires ensuring they have all tools, access and resources from day one.

HR Process Improvement & Compliance

Ensure full compliance with UAE labour laws, freezone regulations and immigration requirements.

Keep up to date with changes in legislation and proactively update processes and policies.

Identify and implement process improvements for people operations to enhance efficiency, accuracy and employee experience.

Maintain up-to-date documentation of HR workflows, checklists and process guides.

Office Management & Procurement

Oversee daily office operations ensuring a professional, safe and productive work environment.

Handle on-the-ground procurement, vendor management and supplier negotiations for the Dubai office.

Manage permit applications for move-ins, events and building access.

Coordinate maintenance of office supplies and facility requirements.

Culture & Engagement

Support company-wide people and culture initiatives such as onboarding programs, cultural events, team-building activities, wellness initiatives and internal communications.

Assist in planning and executing in-office events, celebrations and wellness initiatives.

Act as a culture champion ensuring the office reflects the company's values.

Qualifications

Experience: 34 years in People Operations, HR Administration or Office Management in the UAE.

Knowledge: Strong understanding of UAE labour law (onshore & freezone) and immigration processes.

Skills:

Excellent organisational and multitasking abilities.

Strong problem-solving, decision-making and vendor management skills.

Proficiency in Google Workspace/Microsoft Office; HRIS and data reporting experience a plus.

Language: Fluent in English; Arabic is an advantage.

Mindset: Sharp, proactive and business-oriented with the ability to balance operational execution and strategic thinking.

Why Join Us

Be part of a high-growth AI-powered fintech reshaping the debt resolution landscape in the region.

Directly contribute to building an exceptional employee experience and a compliant, efficient workplace.

Work closely with leadership in a role that combines impact, responsibility and growth opportunities.

Join a diverse, collaborative and ambitious team committed to innovation and excellence.