Patient Services Specialist - Healthcare Admin

Medi Clinic; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading healthcare provider in Abu Dhabi is seeking a patient administrator to enhance patient care quality through efficient scheduling and registration processes. The ideal candidate will have completed secondary school education and possess 2-3 years of customer service experience, preferably in the healthcare industry. Key responsibilities include managing patient appointments, handling medical insurance processes, and ensuring excellent service quality. Join us to grow a rewarding career in healthcare.

Qualifications

• 2-3 years of experience in a customer services role, preferably in healthcare.
• Experience in a Contact Centre or Healthcare environment is desirable.

Responsibilities

• Manage patient appointment scheduling and registration process.
• Handle medical insurance processes.
• Manage billing and cash up processes.
• Improve quality of patient service.

Skills

Computer literacy

Proficiency in MS Office

CRM software knowledge

Hospital information systems knowledge

Medical terminology

Education

Completed secondary school education (Grade 12)

Tertiary Diploma or Bachelor’s Degree in medical science or finance/accounting

Job description

A leading healthcare provider in Abu Dhabi is seeking a patient administrator to enhance patient care quality through efficient scheduling and registration processes. The ideal candidate will have completed secondary school education and possess 2-3 years of customer service experience, preferably in the healthcare industry. Key responsibilities include managing patient appointments, handling medical insurance processes, and ensuring excellent service quality. Join us to grow a rewarding career in healthcare.