Patient Access Representative (Arabic)

Abu Dhabi Health Services Company- SEHA - شركة أبوظبي للخدمات الصحية - صحة; Abu Dhabi; On-site; AED 40,000 - 60,000; Full time

Job summary

A healthcare provider in Abu Dhabi is seeking a dedicated Admissions Clerk to provide quality service to hospital customers and manage patient admissions efficiently. Key responsibilities include processing receipts, handling patient files, and working closely with other departments to streamline admissions. Ideal candidates will have a diploma in a relevant field, with 0-2 years of experience and proficiency in both Arabic and English. This role offers an excellent opportunity for those looking to grow in the healthcare industry.

Qualifications

• 0 - 2 years of experience in a relevant field.
• Experience in a large healthcare facility is preferred.

Responsibilities

• Provide quality service to all hospital customers.
• Process manual receipts for customers when the billing system is not working.
• Receive patients transferred from clinics or emergency sections.
• Place admission papers in the patient file and send the file with the messenger.
• Open new files for patients and update their information in the system.
• Fill inpatient claims and prepare bills for all inpatient patients.
• Follow up with patients admitted without health insurance.
• Work as a cashier in polyclinics, x-ray, and emergency units.
• Participate in cross-functional teams as appropriate.
• Coordinate with other departments for efficient patient admission.

Skills

Proficiency in Arabic Language

Proficiency in English language

MS Office proficiency

Customer service skills

Education

Diploma in relevant field

Bachelor's degree or equivalent

Job description

Job Description

• Providing quality service to all hospital customers
• Processing manual receipts for customers, when the billing system is not working
• Receiving patients who are transferred from clinics or emergency section
• Placing all admission papers in the patient file, and send the file and the patient with the messenger to the seeking ward
• Opening new files for patients, and making admission for them after updating his/her information in the system
• Filling inpatient claims
• Performing receptionist tasks, as answering incoming t elephone calls to the section
• Preparing bills for all inpatient patients
• Following up with patients who were admitted to the ward without health insuranceWorking as a cashier in the poly clinics, x-ray and emergency unit
• Participating in cross-functional teams and committees as appropriate
• Coordinate with other related departments within the organization to ensure efficient admission and registration of the patients

Responsibilities

• Providing quality service to all hospital customers
• Processing manual receipts for customers, when the billing system is not working
• Receiving patients who are transferred from clinics or emergency section
• Placing all admission papers in the patient file, and send the file and the patient with the messenger to the seeking ward
• Opening new files for patients, and making admission for them after updating his/her information in the system
• Filling inpatient claims
• Performing receptionist tasks, as answering incoming t elephone calls to the section
• Preparing bills for all inpatient patients
• Following up with patients who were admitted to the ward without health insurance
• Working as a cashier in the poly clinics, x-ray and emergency unit
• Participating in cross-functional teams and committees as appropriate
• Coordinate with other related departments within the organization to ensure efficient admission and registration of the patients

Required Qualifications

• Diploma in relevant field
• 0 - 2 years of experience
• Proficiency in Arabic Language
• Proficiency in English language
• MS Office and computer proficiency

Desired Qualifications

• Bachelor's degree or equivalent in any relevant field
• Experience in a large healthcare facility